Acuity Scheduling
Appointment booking with payments and automated reminders
Score breakdown
What makes up this score
- 1 independent review sources
- 5,745 third-party reviews counted
- 1 answer engines measured
- cross-model consistency 1
- 9 web authority signals
- average citing-domain authority 35
- 100% of the category rubric covered
- No approved user reviews yet
Explanation
Why Acuity Scheduling ranks #3
Acuity Scheduling ranks #3 of 14 scheduling & booking with a TOP SCORE of 63.
The category leader scores 66, a gap of 3 points.
That is 14 points above the category average of 49.
Its strongest component is External Reputation at 95; its weakest is Web Authority at 27.
No usable evidence was found for TOP10 User Score, so that weight was redistributed across the components that are evidenced.
Generated from the recorded evidence behind this score, not from editorial opinion. How scoring works.
Score history
How the score has moved
65 → 63 ↓2.2
External reputation
What third-party sources publish
| Source | Published | Normalised | Reviews | Last checked | Method |
|---|---|---|---|---|---|
| Capterra ↗ | 4.8/5 | 96 | 5.7k | 31 Aug 2026 | permitted crawl |
AI visibility
How answer engines treat this platform
| Engine | Mention | Recommendation | Citation | Avg position | Queries | Measured |
|---|---|---|---|---|---|---|
| claude sonnet 5 parametric | 58% | 33% | 0% | 2.9 | 12 | 31 Aug 2026 |
Web authority
Citations and independent coverage
- G231 Aug 2026
- Capterra31 Aug 2026
- Squarespace Support31 Aug 2026
- Koalendar31 Aug 2026
- Capterra31 Aug 2026
- Pabau31 Aug 2026
- Trustpilot31 Aug 2026
- Acuity Scheduling Help Center31 Aug 2026
- G231 Aug 2026
TOP10 users
What our users report
No published reviews yet. Reviews are moderated before they appear and are never removed at a business's request.
Company information
The facts on file
- Description
- Acuity Scheduling is an appointment-booking platform owned by Squarespace that handles client self-scheduling, payment collection at booking and automated email/SMS reminders. It is sold to solo practitioners and small service businesses across beauty, wellness, fitness, professional services and education, with a Premium tier aimed at healthcare providers needing a HIPAA BAA and multi-calendar operations.
- Category
- Scheduling & Booking
- Headquarters
- 225 Varick Street, 12th Floor, New York, NY 10014, United States
- Products
- Acuity Scheduling (Starter), Acuity Scheduling (Standard), Acuity Scheduling (Premium)
- Markets
- Solo practitioners, SMB, Service businesses, Healthcare providers (Premium), Education
- Integrations
- Stripe, Square, PayPal, Venmo, Google Meet, Zoom, GoToMeeting, Squarespace websites, Custom API (Premium only)
- Pricing
- USD $16/month billed annually ($20/month monthly) — Starter, 1 calendar · free tier: 7-day free trial on every plan, no credit card required; no free-forever plan listed pricing page ↗
- Regulatory
- A signed Business Associate Agreement for HIPAA compliance is available only on the Premium plan ($49/month annual); Starter and Standard customers are not BAA-covered. Owned by Squarespace, Inc., with billing documentation hosted in Squarespace's help centre. SOC 2, GDPR specifics and data-residency claims were not verifiable — the pricing FAQ's data-safety answer did not render — and are deliberately omitted.
- Official website
- https://acuityscheduling.com ↗
- Last verified
- 31 Aug 2026
Compare
Head to head
Category context
- This platform63
- Category leader66
- Category average49
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