Fullstory
Autocapture session replay with product analytics attached
Score breakdown
What makes up this score
- 2 independent review sources
- 1,210 third-party reviews counted
- 2 answer engines measured
- cross-model consistency 1
- 20 web authority signals
- average citing-domain authority 38.7
- 100% of the category rubric covered
- No approved user reviews yet
Explanation
Why Fullstory ranks #5
Fullstory ranks #5 of 15 business software with a TOP SCORE of 51.
The category leader scores 53, a gap of 2 points.
That is 3 points above the category average of 47.
Its strongest component is External Reputation at 83; its weakest is AI Authority at 10.
No usable evidence was found for TOP10 User Score, so that weight was redistributed across the components that are evidenced.
Generated from the recorded evidence behind this score, not from editorial opinion. How scoring works.
Score history
How the score has moved
62 → 51 ↓11.2
External reputation
What third-party sources publish
| Source | Published | Normalised | Reviews | Last checked | Method |
|---|---|---|---|---|---|
| G2 | 4.5/5 | 90 | 1.1k | 30 Aug 2026 | permitted crawl |
| TrustRadius | 9/10 | 90 | 158 | 30 Aug 2026 | permitted crawl |
AI visibility
How answer engines treat this platform
| Engine | Mention | Recommendation | Citation | Avg position | Queries | Measured |
|---|---|---|---|---|---|---|
| claude grounded | 0% | 0% | 0% | — | 20 | 30 Aug 2026 |
| claude parametric | 0% | 0% | 0% | — | 20 | 30 Aug 2026 |
Web authority
Citations and independent coverage
- Gartner30 Aug 2026
- Software Advice30 Aug 2026
- TrustRadius30 Aug 2026
- Glassdoor30 Aug 2026
- AB Test Guide30 Aug 2026
- Viewpoint Analysis30 Aug 2026
- Capterra30 Aug 2026
- Product Hunt30 Aug 2026
- G230 Aug 2026
- The Marketing Agency30 Aug 2026
- Quantum Metric30 Aug 2026
- Heap30 Aug 2026
- UXCam30 Aug 2026
- Plerdy30 Aug 2026
- FullSession30 Aug 2026
- AlternativeTo30 Aug 2026
- Software Finder30 Aug 2026
- FirstSales30 Aug 2026
- Technology Checker30 Aug 2026
- Dealroom30 Aug 2026
TOP10 users
What our users report
No published reviews yet. Reviews are moderated before they appear and are never removed at a business's request.
Company information
The facts on file
- Description
- Fullstory is a digital experience intelligence platform from Fullstory, Inc. that auto-captures web and mobile user interactions (branded "Fullcapture") and layers funnels, retention, segmentation and heatmaps on top of session replay. Its FullstoryFree plan gives seed-stage teams 30,000 sessions per month, 12 months of replay and analytics retention and 10 user seats at $0 with no credit card. Every paid tier — Business, Advanced and Enterprise — is quote-only through a sales cycle, so it fits startups that stay inside the free ceiling rather than those planning to scale on it.
- Category
- Business Software
- Integrations
- Fullstory MCP server for AI agents, Webhooks and data export APIs, FS.Identity API, Element API, Consent API, Fullstory Anywhere for warehouse export and real-time activation (separately priced)
- Pricing
- Not published — Business tier is "Request pricing & demo" only · free tier: FullstoryFree: $0 permanently, 30,000 sessions/month, 12 months replay and analytics retention, up to 10 users, session replay plus basic analytics and debugging. No credit card. Dashboards and StoryAI excluded, community-only support, business email domain required. Separate 14-day trial offers 5,000 sessions, 2 weeks retention, 20 seats.
- Official website
- https://www.fullstory.com ↗
- Last verified
- 27 Aug 2026
Compare
Head to head
Category context
- This platform51
- Category leader53
- Category average47
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