Grafana Cloud
Managed open-source observability stack with per-meter usage pricing
Score breakdown
What makes up this score
- 2 independent review sources
- 261 third-party reviews counted
- 2 answer engines measured
- cross-model consistency 0.95
- 7 web authority signals
- average citing-domain authority 35
- 100% of the category rubric covered
- No approved user reviews yet
Explanation
Why Grafana Cloud ranks #1
Grafana Cloud ranks #1 of 12 monitoring & observability with a TOP SCORE of 60.
That is 15 points above the category average of 45.
Its strongest component is External Reputation at 77; its weakest is Web Authority at 23.
No usable evidence was found for TOP10 User Score, so that weight was redistributed across the components that are evidenced.
Generated from the recorded evidence behind this score, not from editorial opinion. How scoring works.
Score history
How the score has moved
56 → 60 ↑4.4
External reputation
What third-party sources publish
| Source | Published | Normalised | Reviews | Last checked | Method |
|---|---|---|---|---|---|
| G2 ↗ | 4.5/5 | 90 | 188 | 31 Aug 2026 | permitted crawl |
| Capterra ↗ | 4.6/5 | 92 | 73 | 31 Aug 2026 | permitted crawl |
AI visibility
How answer engines treat this platform
| Engine | Mention | Recommendation | Citation | Avg position | Queries | Measured |
|---|---|---|---|---|---|---|
| claude sonnet 5 grounded | 75% | 75% | 13% | 1.7 | 8 | 1 Sept 2026 |
| claude sonnet 5 grounded | 67% | 58% | 8% | 1.8 | 12 | 1 Sept 2026 |
| claude sonnet 5 parametric | 75% | 67% | 0% | 1.8 | 12 | 1 Sept 2026 |
Web authority
Citations and independent coverage
TOP10 users
What our users report
No published reviews yet. Reviews are moderated before they appear and are never removed at a business's request.
Company information
The facts on file
- Description
- Grafana Cloud is Grafana Labs' fully-managed hosting of the open-source Grafana stack, covering metrics (Prometheus/Mimir), logs (Loki), traces (Tempo), profiles, Kubernetes and Application Observability, RUM, synthetics, k6 load testing, incident response and AI-agent tooling. It targets engineering-led teams already invested in Prometheus and OpenTelemetry who want a managed stack without re-instrumenting or accepting vendor lock-in. Plans run from an unusually generous free tier through a $19/month-plus-usage Pro plan to an Enterprise tier gated behind a $25,000/year spend commit.
- Category
- Monitoring & Observability
- Founded
- 2014
- Headquarters
- New York, USA
- Products
- Grafana Cloud Metrics (Prometheus/Mimir), Grafana Cloud Logs (Loki), Grafana Cloud Traces (Tempo), Grafana Cloud Profiles, Kubernetes Monitoring, Application Observability, Frontend Observability (RUM), Database Observability, Synthetics (API + browser testing), Performance Testing (k6), Incident Response & Management (IRM), Agent Observability, Grafana Assistant, Investigations, FedRAMP Federal Cloud, Bring Your Own Cloud (BYOC)
- Markets
- Startups, SMB, Mid-Market, Enterprise, Public Sector / Federal
- Integrations
- Prometheus, OpenTelemetry, Loki, Mimir, Tempo, Kubernetes, Slack, Microsoft Teams, k6, Grafana Cloud MCP server, gcx CLI, Community dashboard library
- Pricing
- Pro from $19/month + usage (8x5 email support; 13-month metrics retention, 30 days logs/traces/profiles/k6) · free tier: Free, "always free": all Grafana Cloud services with limited usage, community support, 14-day retention for metrics, logs, traces, profiles and k6; includes 10k active metric series, 50 GB logs, 50 GB traces, 50 GB profiles, 50k RUM sessions, 100k API + 10k browser synthetic executions, 500 k6 virtual user hours, 3 active users pricing page ↗
- Regulatory
- FedRAMP Federal Cloud and Bring Your Own Cloud are verified Enterprise deployment options (dedicated vendor product pages linked from the pricing page). Licensing: core Grafana is AGPL, Agent/Alloy is Apache 2.0, and Enterprise Plugins ship under separate commercial licences ($55/user tier). SOC 2, ISO 27001, HIPAA, PCI and GDPR status could NOT be verified in this session — the security-compliance page was not retrieved, so no certification claim should be made without reading it directly.
- Official website
- https://grafana.com/pricing/ ↗
- Last verified
- 31 Aug 2026
Compare
Head to head
Category context
- This platform60
- Category leader60
- Category average45
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