Lightspeed Retail
Cloud retail POS with deep inventory and wholesale sourcing
Score breakdown
What makes up this score
- 3 independent review sources
- 3,773 third-party reviews counted
- 1 answer engines measured
- cross-model consistency 1
- 7 web authority signals
- average citing-domain authority 35
- 100% of the category rubric covered
- No approved user reviews yet
Explanation
Why Lightspeed Retail ranks #2
Lightspeed Retail ranks #2 of 6 pos systems with a TOP SCORE of 57.
The category leader scores 68, a gap of 11 points.
That is 6 points above the category average of 50.
Its strongest component is External Reputation at 77; its weakest is Web Authority at 23.
No usable evidence was found for TOP10 User Score, so that weight was redistributed across the components that are evidenced.
Generated from the recorded evidence behind this score, not from editorial opinion. How scoring works.
Score history
How the score has moved
57 → 57 ↓0.3
External reputation
What third-party sources publish
| Source | Published | Normalised | Reviews | Last checked | Method |
|---|---|---|---|---|---|
| G2 ↗ | 4/5 | 80 | 294 | 31 Aug 2026 | permitted crawl |
| Trustpilot ↗ | 3.9/5 | 78 | 2.5k | 31 Aug 2026 | permitted crawl |
| Capterra ↗ | 4/5 | 80 | 975 | 31 Aug 2026 | permitted crawl |
AI visibility
How answer engines treat this platform
| Engine | Mention | Recommendation | Citation | Avg position | Queries | Measured |
|---|---|---|---|---|---|---|
| claude sonnet 5 parametric | 67% | 58% | 0% | 3.9 | 12 | 31 Aug 2026 |
Web authority
Citations and independent coverage
- G231 Aug 2026
- Trustpilot31 Aug 2026
- Capterra31 Aug 2026
- Lightspeed Support31 Aug 2026
- Lightspeed Support31 Aug 2026
- Better Business Bureau31 Aug 2026
- POS Nation31 Aug 2026
TOP10 users
What our users report
No published reviews yet. Reviews are moderated before they appear and are never removed at a business's request.
Company information
The facts on file
- Description
- Lightspeed Retail (X-Series) is a cloud retail point-of-sale platform bundling POS, integrated payments, inventory management, built-in eCommerce, loyalty and analytics into one subscription. It targets independent and small multi-location specialty retailers — apparel, bike, jewellery, liquor, pet, sporting goods and similar verticals — with distinctive wholesale sourcing via Lightspeed Wholesale and the NuORDER catalog. Capterra data shows 95% of reviewers come from small companies and 48% from retail.
- Category
- POS Systems
- Products
- Lightspeed Retail (X-Series), Lightspeed Retail (R-Series, legacy), Lightspeed Restaurant (O-Series), Lightspeed Payments, Lightspeed eCommerce, Lightspeed Wholesale / NuORDER, Lightspeed Insights, Lightspeed Capital, Scanner app (with POS payment variant)
- Markets
- SMB, Multi-location retail, Specialty retail
- Countries
- United States, Canada, United Kingdom, Australia, Ireland, Netherlands, Belgium, Germany, France, Switzerland, Norway, Spain, Mexico
- Integrations
- Accounting integrations, eCommerce integrations, Marketing integrations, Retail API, NuORDER PO Sync, SSO
- Pricing
- USD $89/month (Basic) · free tier: Free trial offered; no free plan pricing page ↗
- Regulatory
- Lightspeed Commerce is publicly listed with an investor relations site at investors.lightspeedhq.com, so financials are public record. US entity is Lightspeed Commerce USA Inc., registered in New York per its BBB listing. Lightspeed maintains PCI compliance documentation for its payments product, and its payments FAQ covers chargebacks, settlements and tax/government reporting. It markets CBD, vape and cannabis POS configurations — high-risk verticals where merchant-account eligibility is a separate underwriting question not addressed on the pricing page. BBB rating and complaint volume were not verified this session.
- Official website
- https://www.lightspeedhq.com/pos/retail/pricing/ ↗
- Last verified
- 31 Aug 2026
Compare
Head to head
Category context
- This platform57
- Category leader68
- Category average50
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