Score breakdown
What makes up this score
- 2 independent review sources
- 3,643 third-party reviews counted
- 3 answer engines measured
- cross-model consistency 0.95
- 27 web authority signals
- average citing-domain authority 45
- 100% of the category rubric covered
- No approved user reviews yet
Explanation
Why Relay ranks #3
Relay ranks #3 of 9 financial with a TOP SCORE of 59.
The category leader scores 64, a gap of 5 points.
That is 4 points above the category average of 55.
Its strongest component is External Reputation at 82; its weakest is AI Authority at 29.
No usable evidence was found for TOP10 User Score, so that weight was redistributed across the components that are evidenced.
Generated from the recorded evidence behind this score, not from editorial opinion. How scoring works.
Score history
How the score has moved
53 → 60 ↑6.7
External reputation
What third-party sources publish
| Source | Published | Normalised | Reviews | Last checked | Method |
|---|---|---|---|---|---|
| Trustpilot ↗ | 4.4/5 | 88 | 3.6k | 31 Aug 2026 | permitted crawl |
| G2 ↗ | 4.4/5 | 88 | 30 | 31 Aug 2026 | permitted crawl |
AI visibility
How answer engines treat this platform
| Engine | Mention | Recommendation | Citation | Avg position | Queries | Measured |
|---|---|---|---|---|---|---|
| claude sonnet 5 parametric | 25% | 8% | 0% | 2.7 | 12 | 31 Aug 2026 |
| claude grounded | 15% | 15% | 15% | 2.3 | 20 | 30 Aug 2026 |
| claude parametric | 10% | 10% | 0% | 2.5 | 20 | 30 Aug 2026 |
Web authority
Citations and independent coverage
- PissedConsumer31 Aug 2026
- G231 Aug 2026
- Relay Support31 Aug 2026
- CB Insights30 Aug 2026
- Crunchbase30 Aug 2026
- PitchBook30 Aug 2026
- NerdWallet30 Aug 2026
- Forbes30 Aug 2026
- Fintech Labs30 Aug 2026
- Rotten Tomatoes30 Aug 2026
- IMDb30 Aug 2026
- Growjo30 Aug 2026
- Airwallex30 Aug 2026
- CreditDonkey30 Aug 2026
- Metacritic30 Aug 2026
- Common Sense Media30 Aug 2026
- The Film Maven (Substack)30 Aug 2026
- Medium30 Aug 2026
- Every30 Aug 2026
- Bluevine30 Aug 2026
TOP10 users
What our users report
No published reviews yet. Reviews are moderated before they appear and are never removed at a business's request.
Company information
The facts on file
- Description
- Relay is an online business banking and money-management platform for US small and medium businesses, combining checking and savings accounts, payments, debit and credit cards, bill pay, invoicing and expense tracking with approvals and accounting integrations. Relay is a financial technology company, not a bank — banking services are provided by Thread Bank, Member FDIC, with pass-through deposit insurance subject to conditions. It is built for owner-operators running Profit First or envelope budgeting across many accounts, with bookkeepers in the loop.
- Category
- Financial
- Products
- Business checking accounts (20 on Starter, 50 per business on Scale), Business savings accounts with tiered APY, Relay Visa Debit Card (issued by Thread Bank), Relay Visa Credit Card with tiered cash back, Bill pay and payments (ACH, same-day ACH, domestic and international wires), Invoicing (creation, tracking, recurring invoices), Expense tracking, receipt capture and spend controls, Multi-step approval rules and bookkeeping automations
- Markets
- SMB, Solopreneurs and startups, Small and medium teams, Large teams, Accountants and bookkeepers
- Countries
- United States
- Integrations
- Intuit QuickBooks, QuickBooks Online, Qbo, Xero, Gusto, Stripe Payments, Digits, Faire–QuickBooks Online
- Pricing
- USD $30/month (Grow, 14-day trial) · free tier: Starter — $0/month with no time limit and no monthly maintenance fees: 20 checking accounts, 1.11% APY on savings, 1% credit card cash back, 50 credit and debit cards, unlimited users, invoicing, accounting integrations, built-in spend controls pricing page ↗
- Regulatory
- Relay is a financial technology company and is not an FDIC-insured bank; banking services are provided by Thread Bank, Member FDIC. FDIC deposit insurance covers the failure of an insured bank and certain conditions must be satisfied for pass-through coverage to apply. The Relay Visa Debit Card and Relay Visa Credit Card are both issued by Thread Bank, Member FDIC, pursuant to a licence from Visa U.S.A. Inc. Relay publishes a formal 'File a Complaint' resolution path plus chat and a Trust Center. Trustpilot lists Relay under the 'Bank' category, which is a directory label and not a licence.
- Official website
- https://relayfi.com ↗
- Last verified
- 31 Aug 2026
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