Shopify
Hosted all-in-one commerce platform with built-in checkout and payments
Score breakdown
What makes up this score
- 3 independent review sources
- 8,113 third-party reviews counted
- 2 answer engines measured
- cross-model consistency 0.29
- 8 web authority signals
- average citing-domain authority 35
- 100% of the category rubric covered
- No approved user reviews yet
Explanation
Why Shopify ranks #2
Shopify ranks #2 of 6 pos systems with a TOP SCORE of 58.
The category leader scores 65, a gap of 8 points.
That is 6 points above the category average of 51.
Its strongest component is External Reputation at 83; its weakest is Web Authority at 25.
No usable evidence was found for TOP10 User Score, so that weight was redistributed across the components that are evidenced.
Generated from the recorded evidence behind this score, not from editorial opinion. How scoring works.
Score history
How the score has moved
62 → 58 ↓3.9
External reputation
What third-party sources publish
| Source | Published | Normalised | Reviews | Last checked | Method |
|---|---|---|---|---|---|
| G2 ↗ | 4.4/5 | 88 | 367 | 31 Aug 2026 | permitted crawl |
| Capterra ↗ | 4.6/5 | 92 | 246 | 31 Aug 2026 | permitted crawl |
| Apple App Store ↗ | 4.5/5 | 90 | 7.5k | 31 Aug 2026 | official api |
AI visibility
How answer engines treat this platform
| Engine | Mention | Recommendation | Citation | Avg position | Queries | Measured |
|---|---|---|---|---|---|---|
| claude sonnet 5 grounded | 88% | 63% | 38% | 2.1 | 8 | 7 Oct 2026 |
| claude sonnet 5 parametric | 17% | 0% | 0% | 6.5 | 12 | 31 Aug 2026 |
| claude sonnet 5 parametric | 92% | 75% | 0% | 2.6 | 12 | 31 Aug 2026 |
| claude sonnet 5 parametric | 50% | 17% | 0% | 3.3 | 12 | 31 Aug 2026 |
Web authority
Citations and independent coverage
- Shopify Help Center31 Aug 2026
- G231 Aug 2026
- Capterra31 Aug 2026
- Apple App Store31 Aug 2026
- Shopify App Store31 Aug 2026
- Shopify Help Center31 Aug 2026
- Creator Hero31 Aug 2026
- Archive31 Aug 2026
TOP10 users
What our users report
No published reviews yet. Reviews are moderated before they appear and are never removed at a business's request.
Company information
The facts on file
- Description
- Shopify is a hosted (SaaS) commerce platform that bundles a storefront builder, themes, hosting, SSL, checkout, payments, inventory and order management into one subscription, with selling across online, POS, social, marketplaces and AI chat channels. It is aimed at solo founders through to complex, high-volume and international brands, with plan tiers from Basic ($29/mo annual) to Plus (from $2,300/mo). It is a commerce platform with a site builder attached rather than a general-purpose CMS.
- Category
- POS Systems
- Products
- Shopify online store (themes, hosting, custom domain, SSL), Shopify Checkout, Shopify Payments, Shopify POS / POS Pro (+$89/mo per location), Shopify Markets (multi-currency, local domains, duty/VAT), Shopify B2B catalogs, Sidekick AI assistant and AI website builder, Shopify Email and SMS marketing, Shopify Balance, Capital, Credit Visa card, Bill Pay, Agentic add-on for selling in AI channels
- Markets
- Solo entrepreneurs, SMB, Mid-market, Enterprise (Plus), Retail / POS, B2B, Cross-border / international sellers
- Integrations
- Shopify App Store ("1000s of apps"), Shopify APIs and headless storefronts, Shopify Payments, PayPal Wallet and third-party gateways (with 2% third-party fee on Basic), Social channels, Online marketplaces (50 synced orders/month free), Third-party calculated shipping carriers (Advanced and above)
- Pricing
- Basic $29 USD/mo paid annually ($39 USD/mo paid monthly) · free tier: 3-day free trial, then $1/month for 3 months promotional offer; no permanent free plan pricing page ↗
- Regulatory
- Contractual basis is the Shopify Terms of Service, with section 5.10 governing non-refundability (cited by the Help Center; the terms page itself was not fetched). Shopify Payments acceptance is conditional on business eligibility, so it is not guaranteed. UK and EU transactions are classified as international at the international rate to comply with Visa/Mastercard reclassification. Money-transmitter licensing, issuing-bank partners and the footnote terms for Shopify Balance/Capital/Credit were not verified.
- Official website
- https://www.shopify.com/ ↗
- Last verified
- 31 Aug 2026
Compare
Head to head
Category context
- This platform58
- Category leader65
- Category average51
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