SpotOn
Restaurant-first POS, payments and marketing stack
Score breakdown
What makes up this score
- 2 independent review sources
- 803 third-party reviews counted
- 1 answer engines measured
- cross-model consistency 1
- 8 web authority signals
- average citing-domain authority 35
- 100% of the category rubric covered
- No approved user reviews yet
Explanation
Why SpotOn ranks #5
SpotOn ranks #5 of 6 pos systems with a TOP SCORE of 41.
The category leader scores 68, a gap of 27 points.
That is 10 points below the category average of 50.
Its strongest component is External Reputation at 76; its weakest is AI Authority at 0.
No usable evidence was found for TOP10 User Score, so that weight was redistributed across the components that are evidenced.
Generated from the recorded evidence behind this score, not from editorial opinion. How scoring works.
Score history
How the score has moved
56 → 41 ↓15.6
External reputation
What third-party sources publish
| Source | Published | Normalised | Reviews | Last checked | Method |
|---|---|---|---|---|---|
| G2 ↗ | 4.4/5 | 88 | 240 | 31 Aug 2026 | permitted crawl |
| Trustpilot ↗ | 4/5 | 80 | 563 | 31 Aug 2026 | permitted crawl |
AI visibility
How answer engines treat this platform
| Engine | Mention | Recommendation | Citation | Avg position | Queries | Measured |
|---|---|---|---|---|---|---|
| claude sonnet 5 parametric | 0% | 0% | 0% | — | 12 | 31 Aug 2026 |
Web authority
Citations and independent coverage
- G231 Aug 2026
- Trustpilot31 Aug 2026
- Capterra31 Aug 2026
- Better Business Bureau31 Aug 2026
- CardPaymentOptions31 Aug 2026
- Tech.co31 Aug 2026
- Expert Market31 Aug 2026
- The Restaurant HQ31 Aug 2026
TOP10 users
What our users report
No published reviews yet. Reviews are moderated before they appear and are never removed at a business's request.
Company information
The facts on file
- Description
- SpotOn is a point-of-sale and payments platform aimed principally at restaurants, bundling restaurant and retail POS with marketing, reservations, online ordering, digital loyalty and review management. It is used overwhelmingly by small businesses — Capterra's reviewer profile shows 96% small business — with independent and small multi-unit restaurants as the core buyer. Software plans are low-cost or free, with hardware and processing rates quoted case by case.
- Category
- POS Systems
- Headquarters
- San Francisco, CA, USA
- Products
- Restaurant POS, Retail POS, Online ordering, Reservations, Digital loyalty, Marketing, Review management, Payment processing
- Markets
- SMB, Restaurants, Multi-unit restaurants (1-5 locations)
- Countries
- United States
- Pricing
- $99/month Counter-service (third-party reported, plus $3 per employee) · free tier: $0/month 'Quick Start' tier reported with a single stationary POS kit at $0 upfront in exchange for higher processing fees (reported 2.89% + 25¢)
- Regulatory
- Legal entity SpotOn Transact, LLC is profiled by the Better Business Bureau under San Francisco, CA in the Payment Processing Services category; a payments-industry reviewer says it agrees with the BBB's current rating while noting it is on the verge of dropping to a 'B'. The exact current BBB letter grade was not retrieved. Card-brand/PCI registration, sponsor bank and any state money-transmitter licensing are NOT VERIFIED.
- Official website
- https://www.spoton.com ↗
- Last verified
- 31 Aug 2026
Compare
Head to head
Category context
- This platform41
- Category leader68
- Category average50
Is this your platform?
Claim the profile to correct factual company data and respond to reviews. Claiming does not change your TOP SCORE or your ranking.
Claim this profile