Score breakdown
What makes up this score
External Reputation74
- 3 independent review sources
- 6,256 third-party reviews counted
AI Authority28
- 4 answer engines measured
- cross-model consistency 0.77
Web Authority88
- 56 web authority signals
- average citing-domain authority 39.3
Expert Assessment63
- 100% of the category rubric covered
TOP10 User Score—
- No approved user reviews yet
Explanation
Why Zoho Sign ranks #2
Zoho Sign ranks #2 of 8 accounting software with a TOP SCORE of 62.
The category leader scores 66, a gap of 4 points.
That is 5 points above the category average of 57.
Its strongest component is Web Authority at 88; its weakest is AI Authority at 28.
No usable evidence was found for TOP10 User Score, so that weight was redistributed across the components that are evidenced.
Generated from the recorded evidence behind this score, not from editorial opinion. How scoring works.
Score history
How the score has moved
62 → 62 ↓0.5
External reputation
What third-party sources publish
| Source | Published | Normalised | Reviews | Last checked | Method |
|---|---|---|---|---|---|
| Trustpilot ↗ | 3.9/5 | 78 | 6.1k | 30 Aug 2026 | permitted crawl |
| G2 ↗ | 4.4/5 | 88 | 64 | 31 Aug 2026 | permitted crawl |
| Capterra ↗ | 4.6/5 | 92 | 96 | 31 Aug 2026 | permitted crawl |
AI visibility
How answer engines treat this platform
| Engine | Mention | Recommendation | Citation | Avg position | Queries | Measured |
|---|---|---|---|---|---|---|
| claude sonnet 5 parametric | 0% | 0% | 0% | — | 12 | 6 Oct 2026 |
| claude sonnet 5 grounded | 17% | 8% | 0% | 2.5 | 12 | 6 Oct 2026 |
| claude sonnet 5 grounded | 0% | 0% | 0% | — | 11 | 5 Oct 2026 |
| claude sonnet 5 grounded | 17% | 0% | 0% | 7.5 | 12 | 5 Oct 2026 |
| claude sonnet 5 parametric | 8% | 0% | 0% | 7.0 | 12 | 5 Oct 2026 |
| claude sonnet 5 parametric | 0% | 0% | 0% | — | 12 | 5 Oct 2026 |
| claude sonnet 5 grounded | 0% | 0% | 8% | — | 12 | 5 Oct 2026 |
| claude sonnet 5 parametric | 0% | 0% | 0% | — | 12 | 5 Oct 2026 |
| claude sonnet 5 grounded | 0% | 0% | 0% | — | 12 | 5 Oct 2026 |
| claude sonnet 5 parametric | 0% | 0% | 0% | — | 20 | 4 Oct 2026 |
| claude sonnet 5 grounded | 0% | 0% | 0% | — | 20 | 4 Oct 2026 |
| claude sonnet 5 parametric | 0% | 0% | 0% | — | 12 | 3 Oct 2026 |
Web authority
Citations and independent coverage
- G231 Aug 2026
- Capterra31 Aug 2026
- Capterra31 Aug 2026
- G231 Aug 2026
- GetApp31 Aug 2026
- G231 Aug 2026
- Capterra31 Aug 2026
- SelectSoftware Reviews31 Aug 2026
- TrustRadius31 Aug 2026
- Gartner Peer Insights31 Aug 2026
- G231 Aug 2026
- SoftwareFinder31 Aug 2026
- TechRepublic31 Aug 2026
- Fit Small Business31 Aug 2026
- Capterra UK31 Aug 2026
- Capterra31 Aug 2026
- Fit Small Business31 Aug 2026
- TechRepublic31 Aug 2026
- Merchant Maverick31 Aug 2026
- G231 Aug 2026
TOP10 users
What our users report
No published reviews yet. Reviews are moderated before they appear and are never removed at a business's request.
Company information
The facts on file
- Description
- Zoho Sign is a cloud digital signing service for executing contracts without paper, built on PKI with AES-256 encryption and supporting sequential or parallel signing workflows, no-code signer authentication (OTP, government ID, KBA), and qualified electronic signatures via certified trust service providers. It offers REST APIs, webhooks and mobile/web SDKs, plus a control module for life sciences covering 21 CFR Part 11 and EU GMP Annex 11. It is aimed primarily at existing Zoho One/CRM customers and cost-sensitive SMBs migrating off DocuSign or Adobe Sign.
- Category
- Accounting Software
- Products
- Zoho Sign (Free, Standard, Professional, Enterprise, Custom plans), Zoho Sign API/envelope plan (no monthly commitment), Mobile and desktop apps for iOS, iPadOS, Android, macOS, Windows, Web and mobile SDKs, SignForms (public form-based signing)
- Markets
- SMB, Mid-Market, Enterprise, Individuals and professionals, Developers, Life sciences and healthcare
- Integrations
- Zoho CRM and wider Zoho ecosystem, Zoho WorkDrive, Zoho Checkout (payment collection), Google Workspace / Google Drive, OneDrive, Dropbox, Box, WhatsApp Business, REST APIs and webhooks
- Pricing
- USD $10 per user per month (Standard) — corroborated only by vendor-supplied listings on G2 and Capterra · free tier: Free 14-day trial with no credit card required; Free plan for a single user with 5 envelopes per month, signature workflows, reminders, Zoho cloud DSC signing, audit trail, cloud storage import/export and mobile/desktop apps pricing page ↗
- Regulatory
- Enterprise tier includes controls for 21 CFR Part 11 and EU GMP Annex 11 for healthcare and life sciences, plus Qualified Electronic Signatures delivered through certified trust service providers (eIDAS-track signing brokered via TSPs and credit-metered). Standard and above support customer-owned DSCs from USB tokens and PFX files and AATL-enabled certificates. Published security posture is PKI with AES-256 encryption; no independent audit certification (SOC 2, ISO 27001) was verified in this session.
- Official website
- https://www.zoho.com/sign/ ↗
- Last verified
- 31 Aug 2026
Compare
Head to head
Category context
- This platform62
- Category leader66
- Category average57
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