Zuora
Enterprise quote-to-cash and subscription monetization platform
Score breakdown
What makes up this score
- 2 independent review sources
- 365 third-party reviews counted
- 1 answer engines measured
- cross-model consistency 1
- 9 web authority signals
- average citing-domain authority 35
- 100% of the category rubric covered
- No approved user reviews yet
Explanation
Why Zuora ranks #6
Zuora ranks #6 of 9 subscription & billing with a TOP SCORE of 46.
The category leader scores 72, a gap of 25 points.
That is 3 points below the category average of 49.
Its strongest component is External Reputation at 73; its weakest is AI Authority at 17.
No usable evidence was found for TOP10 User Score, so that weight was redistributed across the components that are evidenced.
Generated from the recorded evidence behind this score, not from editorial opinion. How scoring works.
Score history
How the score has moved
58 → 46 ↓11.4
External reputation
What third-party sources publish
| Source | Published | Normalised | Reviews | Last checked | Method |
|---|---|---|---|---|---|
| G2 ↗ | 3.9/5 | 78 | 311 | 31 Aug 2026 | permitted crawl |
| Capterra ↗ | 3.9/5 | 78 | 54 | 31 Aug 2026 | permitted crawl |
AI visibility
How answer engines treat this platform
| Engine | Mention | Recommendation | Citation | Avg position | Queries | Measured |
|---|---|---|---|---|---|---|
| claude sonnet 5 parametric | 17% | 0% | 0% | 6.5 | 12 | 31 Aug 2026 |
Web authority
Citations and independent coverage
- G231 Aug 2026
- Capterra UK31 Aug 2026
- TrustRadius31 Aug 2026
- Vendr31 Aug 2026
- Gartner Peer Insights31 Aug 2026
- GetApp31 Aug 2026
- GIC31 Aug 2026
- Silver Lake31 Aug 2026
- Limio31 Aug 2026
TOP10 users
What our users report
No published reviews yet. Reviews are moderated before they appear and are never removed at a business's request.
Company information
The facts on file
- Description
- Zuora is an enterprise quote-to-cash and subscription monetization platform that unifies billing, CPQ, payments, revenue recognition, collections and subscriber experience (Zephr) in a modular suite. It targets large, complex subscription and usage-based businesses — named customers on its own site include Zoom, Zendesk, Asana, Siemens Healthineers, Nutanix and the Financial Times. Pricing is quote-only with no free version or trial, and users report roughly six-month implementations.
- Category
- Subscription & Billing
- Founded
- 2007
- Headquarters
- Redwood City, California, USA (San Mateo listed on G2)
- Products
- Zuora Billing, Zuora CPQ, Zuora Payments, Zuora Revenue, Zuora Collections, Zephr (subscription experience/paywall)
- Markets
- Enterprise, Mid-Market, Media & Publishing, SaaS, Manufacturing/IoT
- Integrations
- Salesforce (CPQ/quote-to-cash), 40+ payment gateways, General ledger / ERP systems, Tax engine connectors, REST APIs for consumer channels, self-serve and partner portals
- Pricing
- Not published · free tier: None — TrustRadius records no free version and no trial available
- Regulatory
- Zuora is no longer publicly listed: Silver Lake and an affiliate of GIC completed a $1.7bn, $10.00-per-share acquisition on 14 February 2025 and the stock was delisted from the NYSE, so there are no longer quarterly financials, churn or NRR disclosures to sanity-check the vendor against, and PE ownership is a fair item to raise on pricing and roadmap continuity at renewal. No SOC 2, PCI DSS or ISO 27001 certification was verified on a page opened this session — confirm in the RFP.
- Official website
- https://www.zuora.com/ ↗
- Last verified
- 31 Aug 2026
Compare
Head to head
Category context
- This platform46
- Category leader72
- Category average49
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