Head to head
Datadog vs New Relic
Both platforms are scored with the same methodology and the same category rubric. Nothing on this page is influenced by advertising.
54/100Higher score | 51/100 | |
|---|---|---|
| Category rank | #2 | #3 |
| Confidence | High confidence | High confidence |
| External Reputation | 72 | 70 |
| AI Authority | 52 | 41 |
| Web Authority | 23 | 25 |
| Expert Assessment | 64 | 67 |
| TOP10 User Score | — | — |
| Pricing | USD $15/host/month (Infrastructure Pro, billed annually; $18 on-demand) · free tier: Infrastructure Free: $0 for up to 5 hosts, 1-day metric retention, out-of-the-box dashboards, 1,000+ integrations, unlimited user accounts; Feature Flags free below 1M monthly flag configuration requests | $0.40/GB beyond the free 100 GB (original ingest); $0.60/GB Data Plus. Core users $49/user; Standard full platform $10 first user then $99/additional user (max 5). The Standard edition list price itself is not published (CTA: 'Get Standard Pricing'). · free tier: 100 GB data ingest/month, one free full platform user, unlimited basic users, 50+ capabilities, 500 synthetic checks, at least 8 days data retention, no credit card required; at 85% of the free ingest you receive an email and onscreen upgrade prompt |
| Pricing model | Usage-based subscription (per host, per GB, per event, per committer, per credit) with a free tier | Usage-based (data ingest + user seats + Advanced Compute), with a perpetual free tier |
| Best for | Cloud-native mid-market and enterprise engineering organisations at reasonably stable scale that are consolidating four or more point tools and have a named FinOps or platform owner to configure ingestion controls, retention filters and Flex tiering from day one — and who will negotiate volume or multi-year discounts. | Mid-market and enterprise engineering orgs with 5+ engineers consolidating several point tools, especially container/Kubernetes and autoscaling estates, that have a FinOps owner for ingest governance from day one. |
| Avoid if | You have a hard fixed observability budget with no capacity to police consumption, run highly elastic or spiky host/container counts, need self-hosted or air-gapped deployment, are a small team just past 5 hosts needing basic uptime, need the full catalogue on US-FED/GovCloud, or need cheap alerting on long-retention log data. | You need a hard spend cap or a published self-serve price, run verbose high-volume low-value telemetry, are a small team just above 100 GB with no negotiating leverage, or need month-to-month flexibility without a ~20% PAYG premium and annual-commit termination terms. |
| Markets | Mid-market, Enterprise, Cloud-native engineering teams, Security engineering, IT operations, US federal (reduced catalogue via US-FED site) | SMB, Mid-Market, Enterprise, DevOps/SRE teams, Regulated buyers (FedRAMP Moderate, HIPAA via Enterprise + Data Plus) |
| Founded | — | — |
| Headquarters | New York, NY, United States (address per Trustpilot company profile) | — |
A higher TOP SCORE means more of the evidence favours that platform on this methodology — it is not a recommendation, and it does not account for your specific requirements. Advertisers are never declared the winner of a comparison.