Head to head
Fireflies.ai vs Otter.ai
Both platforms are scored with the same methodology and the same category rubric. Nothing on this page is influenced by advertising.
60/100Higher score | 46/100 | |
|---|---|---|
| Category rank | #1 | #2 |
| Confidence | High confidence | Medium confidence |
| External Reputation | 84 | — |
| AI Authority | 58 | 78 |
| Web Authority | 14 | 9 |
| Expert Assessment | 78 | 43 |
| TOP10 User Score | — | — |
| Pricing | $10/seat/month billed annually (Pro; monthly list price shown as $18) · free tier: Free forever: unlimited transcription, unlimited AI summaries, 400 mins of storage per team, 20 AI credits, 100+ language transcription, real-time notes, meeting search, limited AskFred, desktop/mobile apps, Chrome extension and API access (3 public channels) | Not published (unverified third-party figure: Pro at $16.99/user/month monthly or $8.33/user/month annually) · free tier: Not verified — a competitor-authored source describes roughly 300 monthly transcription minutes with a 30-minute per-conversation cap and 3 lifetime file imports, but this was not confirmed on otter.ai |
| Pricing model | Subscription (per seat) with a separate metered AI Credits add-on | Subscription |
| Best for | Cost-sensitive teams with heavy meeting volume who want unlimited, unmetered transcription; small teams on $10/seat Pro; sales and CS orgs that will use Business-tier conversation intelligence; multilingual organisations; and developers who want API access on any tier. | Teams already running meetings in Zoom, Teams or Google Meet who want automated notes — but only after independently checking current pricing and security terms on otter.ai. |
| Avoid if | You need responsive human support during rollout, want an escape hatch on an annual commitment, handle PHI on a small budget (HIPAA is Enterprise-only), need a genuinely free long-term shared workspace, or are unwilling to keep a card on file and manage a second AI-credit meter. | You need contractual certainty on data retention, training opt-out or compliance certifications, or you operate in two-party-consent jurisdictions where recording obligations must be documented before rollout. |
| Markets | Individuals, SMB, Mid-Market, Enterprise, Sales and Customer Success teams, Developers | SMB, Enterprise |
| Founded | — | — |
| Headquarters | — | — |
A higher TOP SCORE means more of the evidence favours that platform on this methodology — it is not a recommendation, and it does not account for your specific requirements. Advertisers are never declared the winner of a comparison.