Fireflies.ai
AI meeting assistant that records, transcribes and summarises calls
Score breakdown
What makes up this score
- 2 independent review sources
- 1,492 third-party reviews counted
- 1 answer engines measured
- cross-model consistency 1
- 3 web authority signals
- average citing-domain authority 35
- 100% of the category rubric covered
- No approved user reviews yet
Explanation
Why Fireflies.ai ranks #1
Fireflies.ai ranks #1 of 6 ai meeting & notetakers with a TOP SCORE of 60.
That is 18 points above the category average of 42.
Its strongest component is External Reputation at 84; its weakest is Web Authority at 14.
No usable evidence was found for TOP10 User Score, so that weight was redistributed across the components that are evidenced.
Generated from the recorded evidence behind this score, not from editorial opinion. How scoring works.
Score history
How the score has moved
61 → 60 ↓0.9
External reputation
What third-party sources publish
| Source | Published | Normalised | Reviews | Last checked | Method |
|---|---|---|---|---|---|
| G2 ↗ | 4.7/5 | 94 | 752 | 31 Aug 2026 | permitted crawl |
| Trustpilot ↗ | 4.4/5 | 88 | 740 | 31 Aug 2026 | permitted crawl |
AI visibility
How answer engines treat this platform
| Engine | Mention | Recommendation | Citation | Avg position | Queries | Measured |
|---|---|---|---|---|---|---|
| claude sonnet 5 parametric | 75% | 42% | 0% | 2.7 | 12 | 31 Aug 2026 |
Web authority
Citations and independent coverage
- G231 Aug 2026
- Trustpilot31 Aug 2026
- Fireflies.ai Guide31 Aug 2026
TOP10 users
What our users report
No published reviews yet. Reviews are moderated before they appear and are never removed at a business's request.
Company information
The facts on file
- Description
- Fireflies.ai is an AI voice assistant that records, transcribes, summarises and extracts action items from meetings, with its assistant "Fred" plugging into Zoom, Google Meet, Webex and Microsoft Teams as well as business tools like HubSpot, Slack, Trello, Asana and Salesforce. It targets individuals and teams with heavy recurring call volume, plus sales and customer-success orgs that want conversation intelligence and speaker analytics. The vendor also markets an Email Assistant, Voice Agents and mobile apps for iOS and Android.
- Category
- AI Meeting & Notetakers
- Products
- Meeting recording and transcription (Zoom, Google Meet, Microsoft Teams, Webex), AskFred AI assistant and AI Apps, Personal Assistant, Email Assistant, Voice Agents, Conversation intelligence and team analytics, Chrome extension (bot-free recording), Desktop app and iOS/Android mobile apps, Public API
- Markets
- Individuals, SMB, Mid-Market, Enterprise, Sales and Customer Success teams, Developers
- Integrations
- Zoom, Google Meet, Microsoft Teams, Webex, HubSpot, Slack, Trello, Asana, Salesforce, Chrome extension, API
- Pricing
- $10/seat/month billed annually (Pro; monthly list price shown as $18) · free tier: Free forever: unlimited transcription, unlimited AI summaries, 400 mins of storage per team, 20 AI credits, 100+ language transcription, real-time notes, meeting search, limited AskFred, desktop/mobile apps, Chrome extension and API access (3 public channels) pricing page ↗
- Regulatory
- SOC 2 Type II and GDPR compliance are listed in the plan comparison table; HIPAA compliance, private storage, custom data retention, SSO, SCIM and audit logs are Enterprise-tier features. Refund policy is published but the page states "Last updated 1 year ago". No jurisdiction-specific recording-consent guidance was retrieved — buyers in two-party-consent states or the EU should verify separately.
- Official website
- https://fireflies.ai ↗
- Last verified
- 31 Aug 2026
Compare
Head to head
Category context
- This platform60
- Category leader60
- Category average42
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