Head to head
Middleware vs New Relic
Both platforms are scored with the same methodology and the same category rubric. Nothing on this page is influenced by advertising.
38/100 | 51/100Higher score | |
|---|---|---|
| Category rank | #10 | #3 |
| Confidence | High confidence | High confidence |
| External Reputation | 73 | 70 |
| AI Authority | 5 | 41 |
| Web Authority | 16 | 25 |
| Expert Assessment | 55 | 67 |
| TOP10 User Score | — | — |
| Pricing | Pay As You Go — $0.30 per GB (logs, metrics and traces), per G2 vendor-supplied listing · free tier: Unresolved — vendor terms name a 'Free' plan, G2 states there is no permanent free plan but a free trial exists, Capterra lists a free version; a vendor blog cites a 14-day free trial with unlimited ingestion | $0.40/GB beyond the free 100 GB (original ingest); $0.60/GB Data Plus. Core users $49/user; Standard full platform $10 first user then $99/additional user (max 5). The Standard edition list price itself is not published (CTA: 'Get Standard Pricing'). · free tier: 100 GB data ingest/month, one free full platform user, unlimited basic users, 50+ capabilities, 500 synthetic checks, at least 8 days data retention, no credit card required; at 85% of the free ingest you receive an email and onscreen upgrade prompt |
| Pricing model | Usage-based | Usage-based (data ingest + user seats + Advanced Compute), with a perpetual free tier |
| Best for | Small to mid-size, Kubernetes-heavy engineering and DevOps teams with high telemetry volume who are being priced out of host-based billing, want one bill for logs, metrics and traces, and can tolerate a young vendor with a thin peer-review base. | Mid-market and enterprise engineering orgs with 5+ engineers consolidating several point tools, especially container/Kubernetes and autoscaling estates, that have a FinOps owner for ingest governance from day one. |
| Avoid if | You need a contractual uptime SLA with credits, verified SOC 2/ISO compliance, long-term retention or on-prem data residency without an enterprise negotiation, deep peer validation before standardising, or non-English support coverage. | You need a hard spend cap or a published self-serve price, run verbose high-volume low-value telemetry, are a small team just above 100 GB with no negotiating leverage, or need month-to-month flexibility without a ~20% PAYG premium and annual-commit termination terms. |
| Markets | SMB, Mid-Market, Enterprise, DevOps teams | SMB, Mid-Market, Enterprise, DevOps/SRE teams, Regulated buyers (FedRAMP Moderate, HIPAA via Enterprise + Data Plus) |
| Founded | — | — |
| Headquarters | — | — |
A higher TOP SCORE means more of the evidence favours that platform on this methodology — it is not a recommendation, and it does not account for your specific requirements. Advertisers are never declared the winner of a comparison.