Head to head
Onyx vs Document360
Both platforms are scored with the same methodology and the same category rubric. Nothing on this page is influenced by advertising.
19/100 | 56/100Higher score | |
|---|---|---|
| Category rank | #11 | #3 |
| Confidence | Medium confidence | High confidence |
| External Reputation | — | 86 |
| AI Authority | 5 | 38 |
| Web Authority | 11 | 23 |
| Expert Assessment | 54 | 71 |
| TOP10 User Score | — | — |
| Pricing | Not published · free tier: Free-to-start path exists via cloud.onyx.app signup; open-source self-host build available at no stated price | Not published · free tier: 14-day free trial with all features unlocked, no card required; no free-forever tier |
| Pricing model | Freemium / Subscription (details unverified) | Custom |
| Best for | Engineering-resourced teams that want an AI knowledge interface over their existing tools, need to control their own LLM choice, and have a compliance or cost reason to self-host instead of buying Glean-class SaaS. | Mid-market and enterprise teams with a budget holder, a compliance requirement (SOC 2, ISO 27001 or data residency), a dedicated docs owner, and the need to run several knowledge bases at once — a public product help centre plus a private internal handbook — especially when migrating off Confluence, SharePoint or scattered Word/PDF files. |
| Avoid if | You want an authored, structured wiki, have no DevOps capacity for a self-hosted deployment, or need published per-seat pricing and verified peer reviews before you commit. | You need to know the price before talking to sales, are a startup or small team on a fixed budget, need draft-stage version control and branching before publication, expect the AI chatbot and screen-capture tooling in the base price, or need an editing portal in a language other than English, French, Portuguese or Spanish. |
| Markets | Enterprise, Mid-market, Engineering-led teams | Mid-Market, Enterprise, SaaS, IT & Consulting, Finance, Healthcare, Education, Manufacturing |
| Founded | — | — |
| Headquarters | — | — |
A higher TOP SCORE means more of the evidence favours that platform on this methodology — it is not a recommendation, and it does not account for your specific requirements. Advertisers are never declared the winner of a comparison.