Head to head
Onyx vs Guru
Both platforms are scored with the same methodology and the same category rubric. Nothing on this page is influenced by advertising.
19/100 | 51/100Higher score | |
|---|---|---|
| Category rank | #11 | #4 |
| Confidence | Medium confidence | High confidence |
| External Reputation | — | 89 |
| AI Authority | 5 | 25 |
| Web Authority | 11 | 11 |
| Expert Assessment | 54 | 74 |
| TOP10 User Score | — | — |
| Pricing | Not published · free tier: Free-to-start path exists via cloud.onyx.app signup; open-source self-host build available at no stated price | Not published — Capterra lists 'Contact vendor' · free tier: Free trial listed by Capterra; a vendor blog post indicates a free 'Guru Starter' tier exists but its current limits are unverified |
| Pricing model | Freemium / Subscription (details unverified) | Custom (scoped platform engagement; no published per-seat ladder) |
| Best for | Engineering-resourced teams that want an AI knowledge interface over their existing tools, need to control their own LLM choice, and have a compliance or cost reason to self-host instead of buying Glean-class SaaS. | A 200+ seat mid-market or enterprise organisation in a regulated or accuracy-critical sector that already runs Slack/Teams plus Salesforce, Zendesk or SharePoint, wants permission-aware AI answers with citations and audit lineage, and has budget for a scoped engagement including Guru's solution-engineering layer. |
| Avoid if | You want an authored, structured wiki, have no DevOps capacity for a self-hosted deployment, or need published per-seat pricing and verified peer reviews before you commit. | You are a startup, solo operator or small team that needs a published price and card signup; you want rich authoring and document formatting; you need a public SEO-indexed help centre; or your procurement process requires a transparent self-serve price ladder for comparison. |
| Markets | Enterprise, Mid-market, Engineering-led teams | SMB, Mid-Market, Enterprise, Regulated industries (Healthcare, Finance, Insurance, Pharma) |
| Founded | — | — |
| Headquarters | — | — |
A higher TOP SCORE means more of the evidence favours that platform on this methodology — it is not a recommendation, and it does not account for your specific requirements. Advertisers are never declared the winner of a comparison.