Head to head
OpenObserve vs New Relic
Both platforms are scored with the same methodology and the same category rubric. Nothing on this page is influenced by advertising.
42/100 | 51/100Higher score | |
|---|---|---|
| Category rank | #8 | #3 |
| Confidence | Medium confidence | High confidence |
| External Reputation | 70 | 70 |
| AI Authority | 16 | 41 |
| Web Authority | 18 | 25 |
| Expert Assessment | 63 | 67 |
| TOP10 User Score | — | — |
| Pricing | Cloud Professional (Pay As You Go): $0.50 per GB ingested and $0.01 per GB queried · free tier: Open Source self-hosted free forever (unlimited users, dashboards, alerts, logs, metrics, traces, RUM, session replay, error tracking); Self-Hosted Enterprise free up to 50 GB/day including SSO, RBAC, federated search, audit trail and sensitive data redaction; 14-day Cloud free trial with no credit card | $0.40/GB beyond the free 100 GB (original ingest); $0.60/GB Data Plus. Core users $49/user; Standard full platform $10 first user then $99/additional user (max 5). The Standard edition list price itself is not published (CTA: 'Get Standard Pricing'). · free tier: 100 GB data ingest/month, one free full platform user, unlimited basic users, 50+ capabilities, 500 synthetic checks, at least 8 days data retention, no credit card required; at 85% of the free ingest you receive an email and onscreen upgrade prompt |
| Pricing model | Usage-based (per GB ingested and queried) plus free open-source and free self-hosted enterprise tier; quote-only enterprise | Usage-based (data ingest + user seats + Advanced Compute), with a perpetual free tier |
| Best for | Engineering-led teams of roughly 20–300 with large log and trace volume and a real Datadog/Splunk/Elastic bill problem, already emitting OpenTelemetry, who want to start free self-hosted under 50 GB/day and value unlimited seats for org-wide observability access. | Mid-market and enterprise engineering orgs with 5+ engineers consolidating several point tools, especially container/Kubernetes and autoscaling estates, that have a FinOps owner for ingest governance from day one. |
| Avoid if | You are a regulated enterprise needing a deep reference base and vendor-diligence evidence, need a firm published enterprise price for a business case, are planning multi-year on a free self-hosted entitlement, require mature APM depth and heavyweight 24/7 support from a large vendor, or cannot control query volume under per-GB query billing. | You need a hard spend cap or a published self-serve price, run verbose high-volume low-value telemetry, are a small team just above 100 GB with no negotiating leverage, or need month-to-month flexibility without a ~20% PAYG premium and annual-commit termination terms. |
| Markets | SMB, Mid-market, Enterprise, Platform/SRE teams, Startups, Non-profits and education (discounted) | SMB, Mid-Market, Enterprise, DevOps/SRE teams, Regulated buyers (FedRAMP Moderate, HIPAA via Enterprise + Data Plus) |
| Founded | 2022 | — |
| Headquarters | San Francisco, California, USA (corporate address: 3000 Sand Hill Rd, Building 1, Suite 260, Menlo Park, CA 94025) | — |
A higher TOP SCORE means more of the evidence favours that platform on this methodology — it is not a recommendation, and it does not account for your specific requirements. Advertisers are never declared the winner of a comparison.