Score breakdown
What makes up this score
- No usable third-party ratings
- 1 answer engines measured
- cross-model consistency 1
- 5 web authority signals
- average citing-domain authority 35
- 100% of the category rubric covered
- No approved user reviews yet
Explanation
Why Creatio ranks #6
Creatio ranks #6 of 6 crm platforms with a TOP SCORE of 25.
The category leader scores 65, a gap of 39 points.
That is 23 points below the category average of 48.
Its strongest component is Expert Assessment at 61; its weakest is AI Authority at 9.
No usable evidence was found for External Reputation, TOP10 User Score, so that weight was redistributed across the components that are evidenced.
Generated from the recorded evidence behind this score, not from editorial opinion. How scoring works.
Score history
How the score has moved
37 → 25 ↓11.4
External reputation
What third-party sources publish
No third-party ratings have been ingested for this platform yet.
AI visibility
How answer engines treat this platform
| Engine | Mention | Recommendation | Citation | Avg position | Queries | Measured |
|---|---|---|---|---|---|---|
| claude sonnet 5 parametric | 0% | 0% | 0% | — | 12 | 31 Aug 2026 |
Web authority
Citations and independent coverage
- Creatio Academy31 Aug 2026
- G231 Aug 2026
- Capterra31 Aug 2026
- Gartner Peer Insights31 Aug 2026
- Creatio31 Aug 2026
TOP10 users
What our users report
No published reviews yet. Reviews are moderated before they appear and are never removed at a business's request.
Company information
The facts on file
- Description
- Creatio is an AI-native CRM suite (Sales, Marketing, Service) built on a no-code/BPM platform that also ships Business Studio, AI Studio and AI Twin for building applications and managing enterprise AI agents. It is sold to mid-market and enterprise buyers with complex internal processes, with vertical editions for banking, credit unions, insurance, telecom, transportation, business services and retail. Available as Creatio Cloud or on-site deployment, with mobile apps on iOS and Android.
- Category
- CRM Platforms
- Products
- Sales Creatio, Marketing Creatio, Service Creatio, Business Studio (no-code app building with AI coding agents), AI Studio (enterprise AI agent lifecycle), AI Twin (personal employee agents), Mobile Creatio (iOS and Android)
- Markets
- Mid-market, Enterprise, Regulated industries (banking, credit unions, insurance), Telecommunications, Business Services, Retail, Transportation
- Integrations
- OData 3 REST API, OData 4 REST API, Webhooks, Custom C# web services (authorised and anonymous), Single sign-on (Enterprise and Unlimited plans), Creatio Marketplace add-ons, Partner catalogue
- Pricing
- Not published — the vendor pricing page returned no per-user prices or currency figures when fetched (table rendered client-side) · free tier: Free trial exists, governed by a published Free Trial Terms & Conditions PDF; trial length not stated on retrieved pages. No free plan. pricing page ↗
- Regulatory
- GDPR page and privacy policy published at creatio.com/GDPR. Free trial governed by a published Terms & Conditions PDF sitting on a 2019-12 file path — likely stale, verify current terms. Licensing is per named licence type with resource entitlements multiplied by licence count. SOC 2, ISO 27001 and HIPAA status were NOT verified in this session; given the banking and insurance targeting, request the current compliance pack directly.
- Official website
- https://www.creatio.com/ ↗
- Last verified
- 31 Aug 2026
Compare
Head to head
Category context
- This platform25
- Category leader65
- Category average48
Is this your platform?
Claim the profile to correct factual company data and respond to reviews. Claiming does not change your TOP SCORE or your ranking.
Claim this profile