Helcim
Interchange-plus payment processing for US and Canadian SMBs
Score breakdown
What makes up this score
- 3 independent review sources
- 1,136 third-party reviews counted
- 3 answer engines measured
- cross-model consistency 0.97
- 18 web authority signals
- average citing-domain authority 38.9
- 100% of the category rubric covered
- No approved user reviews yet
Explanation
Why Helcim ranks #6
Helcim ranks #6 of 10 payment providers with a TOP SCORE of 51.
The category leader scores 69, a gap of 17 points.
That is 3 points below the category average of 54.
Its strongest component is External Reputation at 74; its weakest is AI Authority at 28.
No usable evidence was found for TOP10 User Score, so that weight was redistributed across the components that are evidenced.
Generated from the recorded evidence behind this score, not from editorial opinion. How scoring works.
Score history
How the score has moved
48 → 51 ↑3.1
External reputation
What third-party sources publish
| Source | Published | Normalised | Reviews | Last checked | Method |
|---|---|---|---|---|---|
| G2 ↗ | 3.9/5 | 78 | 19 | 30 Aug 2026 | permitted crawl |
| Trustpilot ↗ | 4.1/5 | 82 | 1.1k | 31 Aug 2026 | permitted crawl |
| Capterra ↗ | 3.7/5 | 74 | 35 | 31 Aug 2026 | permitted crawl |
AI visibility
How answer engines treat this platform
| Engine | Mention | Recommendation | Citation | Avg position | Queries | Measured |
|---|---|---|---|---|---|---|
| claude sonnet 5 parametric | 20% | 15% | 0% | 4.8 | 20 | 31 Aug 2026 |
| claude grounded | 20% | 15% | 20% | 3.3 | 20 | 30 Aug 2026 |
| claude parametric | 20% | 20% | 0% | 5.0 | 20 | 30 Aug 2026 |
Web authority
Citations and independent coverage
- BestGuide30 Aug 2026
- NerdWallet30 Aug 2026
- Forbes30 Aug 2026
- CB Insights30 Aug 2026
- TechRepublic30 Aug 2026
- Business.com30 Aug 2026
- Trustpilot30 Aug 2026
- Trustpilot Ireland30 Aug 2026
- Wise30 Aug 2026
- PaymentCloud30 Aug 2026
- G230 Aug 2026
- Finix30 Aug 2026
- Appvizer30 Aug 2026
- The Digital Merchant30 Aug 2026
- Fiska30 Aug 2026
- Fit Small Business30 Aug 2026
- CreditDonkey30 Aug 2026
- G230 Aug 2026
TOP10 users
What our users report
No published reviews yet. Reviews are moderated before they appear and are never removed at a business's request.
Company information
The facts on file
- Description
- Helcim is a full merchant account payment processor for small and medium businesses in the US and Canada, covering online and in-person card, debit and ACH/EFT payments on interchange-plus pricing rather than a flat rate. It bundles free software — POS, invoicing, virtual terminal, recurring billing, hosted checkout and payment pages — with no monthly, PCI or cancellation fees. It suits established omnichannel or online sellers with real monthly volume who are willing to be underwritten like a traditional merchant account.
- Category
- Payment Providers
- Founded
- 2007
- Headquarters
- Calgary, Alberta, Canada (US office: Seattle, Washington)
- Products
- Helcim payment processing (Interchange+ merchant account), Online checkout and no-code storefront, Hosted payment pages and payment links, Online invoicing with email/SMS payment requests, Recurring and subscription billing, Customer Vault (stored cards and bank accounts), Virtual terminal for phone/mail orders, Helcim POS software, Tap to Pay on iPhone, Helcim Smart Terminal and Card Reader, APIs and HelcimPay.js
- Markets
- SMB, Mid-market, Omnichannel retail, B2B invoicing
- Countries
- United States, Canada
- Integrations
- QuickBooks Online, Xero, WooCommerce, Foxy, HelcimPay.js / Helcim API, Apple Pay, Google Pay
- Pricing
- Interchange + 0.40% + 8¢ in-person / Interchange + 0.50% + 25¢ keyed & online (under $50K monthly volume) · free tier: No paid plan required — $0 monthly, statement, minimum, setup, annual PCI and cancellation fees; POS, invoicing, virtual terminal, recurring payments, checkout, storefront and payment pages included free. Costs are per-transaction only. pricing page ↗
- Regulatory
- Helcim Inc. has operated since at least 2007 (site copyright), head office Calgary with a Seattle US office; a separate Helcim USA, Inc. entity appears in BBB listings but was not verified. PCI compliance is asserted via AES-256 encryption of cardholder data, with the annual PCI self-assessment provided free. NOT VERIFIED in this session: money transmitter licensing, acquiring bank partner, SOC 2 status, or PCI DSS Level 1 service provider listing. A $53M Series C is announced on the site but the announcement page was not retrieved.
- Official website
- https://www.helcim.com ↗
- Last verified
- 30 Aug 2026
Compare
Head to head
Category context
- This platform51
- Category leader69
- Category average54
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