Score breakdown
What makes up this score
- 2 independent review sources
- 193 third-party reviews counted
- 2 answer engines measured
- cross-model consistency 1
- 15 web authority signals
- average citing-domain authority 30.9
- 100% of the category rubric covered
- No approved user reviews yet
Explanation
Why Re:amaze ranks #14
Re:amaze ranks #14 of 15 business software with a TOP SCORE of 43.
The category leader scores 53, a gap of 11 points.
That is 5 points below the category average of 47.
Its strongest component is External Reputation at 76; its weakest is AI Authority at 2.
No usable evidence was found for TOP10 User Score, so that weight was redistributed across the components that are evidenced.
Generated from the recorded evidence behind this score, not from editorial opinion. How scoring works.
Score history
How the score has moved
71 → 43 ↓28.8
External reputation
What third-party sources publish
| Source | Published | Normalised | Reviews | Last checked | Method |
|---|---|---|---|---|---|
| G2 ↗ | 4.6/5 | 92 | 140 | 27 Aug 2026 | permitted crawl |
| Capterra ↗ | 4.8/5 | 96 | 53 | 27 Aug 2026 | permitted crawl |
AI visibility
How answer engines treat this platform
| Engine | Mention | Recommendation | Citation | Avg position | Queries | Measured |
|---|---|---|---|---|---|---|
| claude grounded | 0% | 0% | 0% | — | 20 | 30 Aug 2026 |
| claude parametric | 0% | 0% | 0% | — | 20 | 30 Aug 2026 |
Web authority
Citations and independent coverage
- TechRadar30 Aug 2026
- Crunchbase30 Aug 2026
- Trustpilot30 Aug 2026
- eesel AI30 Aug 2026
- Capterra30 Aug 2026
- Tidio30 Aug 2026
- G230 Aug 2026
- Guru30 Aug 2026
- Ringly.io30 Aug 2026
- Crisp30 Aug 2026
- SMB Guide30 Aug 2026
- Fullcourt30 Aug 2026
- Crozdesk30 Aug 2026
- CRM News Today30 Aug 2026
- Zigpoll30 Aug 2026
TOP10 users
What our users report
No published reviews yet. Reviews are moderated before they appear and are never removed at a business's request.
Company information
The facts on file
- Description
- Re:amaze is a helpdesk and customer messaging platform covering live chat, email, social, SMS/MMS, VOIP and FAQ knowledge bases, now owned by GoDaddy according to its G2 product profile. It targets small-to-mid e-commerce and SaaS teams with per-seat pricing from $29/user/month that already includes chatbots, workflow automation and unlimited social channels. It is the value pick for multi-storefront DTC operators who want order context in the inbox without paying Gorgias or Zendesk rates.
- Category
- Business Software
- Integrations
- Shopify (including Shopify billing), eBay, RingCentral, SMS/MMS providers, VOIP telephony, Facebook, Instagram, WhatsApp
- Pricing
- $29 per team member/month (Basic), or $26.10/user/month billed annually · free tier: None — 14-day free trial with all Plus features, no credit card required
- Official website
- https://www.reamaze.com ↗
- Last verified
- 27 Aug 2026
Compare
Head to head
Category context
- This platform43
- Category leader53
- Category average47
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