SAP Concur (Concur Expense)
Enterprise travel, expense and invoice management with AI auditing
Score breakdown
What makes up this score
- 3 independent review sources
- 8,985 third-party reviews counted
- 1 answer engines measured
- cross-model consistency 1
- 4 web authority signals
- average citing-domain authority 35
- 100% of the category rubric covered
- No approved user reviews yet
Explanation
Why SAP Concur (Concur Expense) ranks #5
SAP Concur (Concur Expense) ranks #5 of 6 expense & cards with a TOP SCORE of 41.
The category leader scores 62, a gap of 21 points.
That is 7 points below the category average of 48.
Its strongest component is External Reputation at 68; its weakest is Web Authority at 16.
No usable evidence was found for TOP10 User Score, so that weight was redistributed across the components that are evidenced.
Generated from the recorded evidence behind this score, not from editorial opinion. How scoring works.
Score history
How the score has moved
49 → 41 ↓7.9
External reputation
What third-party sources publish
| Source | Published | Normalised | Reviews | Last checked | Method |
|---|---|---|---|---|---|
| Trustpilot ↗ | 1.7/5 | 34 | 159 | 31 Aug 2026 | permitted crawl |
| Capterra ↗ | 4.3/5 | 86 | 2.3k | 31 Aug 2026 | permitted crawl |
| G2 ↗ | 4/5 | 80 | 6.6k | 31 Aug 2026 | permitted crawl |
AI visibility
How answer engines treat this platform
| Engine | Mention | Recommendation | Citation | Avg position | Queries | Measured |
|---|---|---|---|---|---|---|
| claude sonnet 5 parametric | 8% | 8% | 0% | 3.0 | 12 | 31 Aug 2026 |
Web authority
Citations and independent coverage
- Capterra31 Aug 2026
- Trustpilot31 Aug 2026
- G231 Aug 2026
- Better Business Bureau31 Aug 2026
TOP10 users
What our users report
No published reviews yet. Reviews are moderated before they appear and are never removed at a business's request.
Company information
The facts on file
- Description
- SAP Concur Expense is an enterprise-oriented spend management suite covering travel, expense, vendor invoice, request, audit and analytics as separately purchasable modules. The vendor positions it as using connected data and SAP's proprietary AI to automate expense and AP workflows, enforce policy and audit transactions. Capterra review data shows 46% of reviewers come from enterprise organisations, with midsize and small business also represented.
- Category
- Expense & Cards
- Headquarters
- Bellevue, Washington, United States
- Products
- Concur Expense, Concur Travel, Concur Invoice, Concur Request, ExpenseIt, Concur Detect, Intelligent Audit, Budget, Analytics/Intelligence, Joule AI assistant
- Markets
- Enterprise, Mid-Market, SMB, Government and government contractors
- Countries
- Americas, Europe, Asia Pacific
- Integrations
- Microsoft Excel, Microsoft 365, QuickBooks Online, ADP Workforce Now, SAP, NetSuite, Xero, Egencia
- Pricing
- Base: starting at $7 per report, unlimited users (includes Concur Expense) · free tier: No free version; free trial available (per Capterra) pricing page ↗
- Regulatory
- Operated by Concur Technologies, Inc., an SAP company, registered at 601 108th Av NE 1000, Bellevue, WA 98004, USA; Trustpilot profile claimed by the company in March 2024. SAP runs localised Concur sites across the Americas, Europe and Asia Pacific and markets dedicated government and government-contracting solutions relevant to FAR/DCAA-type buyers. No specific security or compliance certifications (FedRAMP, SOC 2, ISO 27001) could be verified from a retrieved page this session, so none are claimed. One documented BBB cancellation dispute in which SAP confirmed a termination-backdating request conflicted with contract terms.
- Official website
- https://www.concur.com ↗
- Last verified
- 31 Aug 2026
Compare
Head to head
Category context
- This platform41
- Category leader62
- Category average48
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