SimplyBook.me
Modular online booking platform for multi-staff service businesses
Score breakdown
What makes up this score
- 3 independent review sources
- 2,187 third-party reviews counted
- 1 answer engines measured
- cross-model consistency 1
- 3 web authority signals
- average citing-domain authority 35
- 100% of the category rubric covered
- No approved user reviews yet
Explanation
Why SimplyBook.me ranks #10
SimplyBook.me ranks #10 of 14 scheduling & booking with a TOP SCORE of 43.
The category leader scores 66, a gap of 24 points.
That is 6 points below the category average of 49.
Its strongest component is External Reputation at 83; its weakest is AI Authority at 0.
No usable evidence was found for TOP10 User Score, so that weight was redistributed across the components that are evidenced.
Generated from the recorded evidence behind this score, not from editorial opinion. How scoring works.
Score history
How the score has moved
58 → 43 ↓14.9
External reputation
What third-party sources publish
| Source | Published | Normalised | Reviews | Last checked | Method |
|---|---|---|---|---|---|
| Capterra ↗ | 4.6/5 | 92 | 1.3k | 31 Aug 2026 | permitted crawl |
| G2 ↗ | 4.4/5 | 88 | 111 | 31 Aug 2026 | permitted crawl |
| Trustpilot ↗ | 4.5/5 | 90 | 789 | 31 Aug 2026 | permitted crawl |
AI visibility
How answer engines treat this platform
| Engine | Mention | Recommendation | Citation | Avg position | Queries | Measured |
|---|---|---|---|---|---|---|
| claude sonnet 5 parametric | 0% | 0% | 0% | — | 12 | 31 Aug 2026 |
Web authority
Citations and independent coverage
- Capterra31 Aug 2026
- Trustpilot31 Aug 2026
- G231 Aug 2026
TOP10 users
What our users report
No published reviews yet. Reviews are moderated before they appear and are never removed at a business's request.
Company information
The facts on file
- Description
- SimplyBook.me is an online appointment and reservation platform sold on a feature-modular model, with the vendor marketing over 60 custom features (a pricing-page counter reads 77). Core plans include employee and resource scheduling, a mobile-responsive booking website and widget, an iOS/Android admin app with user roles, Zapier integration and automated confirmation/reminder emails. It is aimed at solo professionals on the free and Basic tiers, salons, clinics, gyms and consultancies with 5–30 providers on Standard/Premium, and multi-location chains, healthcare networks and universities on Enterprise.
- Category
- Scheduling & Booking
- Headquarters
- Limassol, Cyprus (address listed on the vendor's Trustpilot business profile; not corroborated against a corporate registry)
- Products
- Online booking website and booking widget, Admin app (iOS/Android), Client App / Branded Client App, Point of Sale (Sales), Payments, Deposits and Tips / Payments PRO, AI Voice Booking, Ask Simply AI scheduling assistant, Memberships, Enterprise Cluster Interface (multi-location), Full Setup onboarding package
- Markets
- SMB, Solo professionals, Mid-market, Enterprise, Multi-location chains and franchises, Healthcare, Education
- Integrations
- Zapier, n8n, WordPress widget, Facebook Page bookings, iframe embedding, WhatsApp notifications, QuickBooks, FreshBooks, Xero, SAML SSO, High-load API (Enterprise)
- Pricing
- Basic $11.90/month billed annually ($13.90 monthly) — 100 bookings, 3 custom features, 5 providers · free tier: Free plan at $0/month: 50 included bookings, 1 custom feature, 1 provider, booking website, booking widget, admin app, WordPress widget. Also a 14-day free trial with most features and 50 bookings, no credit card required (excludes Coupons & Gift Cards, HIPAA, Import Clients, POS). pricing page ↗
- Regulatory
- HIPAA is offered as a plan feature from Standard upward and is excluded from the free trial. The vendor states Enterprise addresses HIPAA, GDPR and 'SOC alignment' — 'alignment' is the vendor's own wording and no certificate was verified in this session. Data residency (UK, US, AU and others) is selectable on Enterprise only. The company contact address listed on its Trustpilot profile is in Limassol, Cyprus; this was not corroborated against a corporate registry, and the Terms & Conditions and refund policy were not retrieved.
- Official website
- https://simplybook.me ↗
- Last verified
- 31 Aug 2026
Compare
Head to head
Category context
- This platform43
- Category leader66
- Category average49
Is this your platform?
Claim the profile to correct factual company data and respond to reviews. Claiming does not change your TOP SCORE or your ranking.
Claim this profile