Smartsheet
Spreadsheet-style work and project management for mid-market and enterprise
Score breakdown
What makes up this score
- 1 independent review sources
- 22,733 third-party reviews counted
- 1 answer engines measured
- cross-model consistency 1
- 6 web authority signals
- average citing-domain authority 35
- 100% of the category rubric covered
- No approved user reviews yet
Explanation
Why Smartsheet ranks #2
Smartsheet ranks #2 of 6 project management with a TOP SCORE of 52.
The category leader scores 62, a gap of 10 points.
That is 9 points above the category average of 43.
Its strongest component is External Reputation at 88; its weakest is Web Authority at 21.
No usable evidence was found for TOP10 User Score, so that weight was redistributed across the components that are evidenced.
Generated from the recorded evidence behind this score, not from editorial opinion. How scoring works.
Score history
How the score has moved
61 → 52 ↓8.8
External reputation
What third-party sources publish
| Source | Published | Normalised | Reviews | Last checked | Method |
|---|---|---|---|---|---|
| G2 ↗ | 4.4/5 | 88 | 22.7k | 31 Aug 2026 | permitted crawl |
AI visibility
How answer engines treat this platform
| Engine | Mention | Recommendation | Citation | Avg position | Queries | Measured |
|---|---|---|---|---|---|---|
| claude sonnet 5 parametric | 17% | 8% | 0% | 3.5 | 12 | 31 Aug 2026 |
Web authority
Citations and independent coverage
- G231 Aug 2026
- Trustpilot31 Aug 2026
- Gartner Peer Insights31 Aug 2026
- tech.co31 Aug 2026
- The Digital Project Manager31 Aug 2026
- Forbes Advisor31 Aug 2026
TOP10 users
What our users report
No published reviews yet. Reviews are moderated before they appear and are never removed at a business's request.
Company information
The facts on file
- Description
- Smartsheet is a cloud work- and project-management platform built on a spreadsheet-style grid, extended with Gantt, board, calendar and timeline views, dashboards, forms, reporting and workflow automation. It targets mid-market and enterprise teams with dedicated project or programme managers, with strong reported traction in construction, pharmaceuticals/clinical trials, IT, healthcare and marketing operations.
- Category
- Project Management
- Products
- Smartsheet (Pro), Smartsheet (Business), Smartsheet (Enterprise), WorkApps (Enterprise tier), Document Builder (Enterprise tier), Dashboards and reporting, Workflow automation
- Markets
- Mid-Market, Enterprise, PMO / programme management teams
- Integrations
- Third-party integrations confirmed by vendor/Gartner descriptions; specific named connectors were not verified in this session, Core integrations included from the Pro tier (per G2 plan copy)
- Pricing
- Pro: $9/user/month billed annually ($108/year) per G2 and tech.co — UNCONFIRMED against the vendor pricing page · free tier: None currently evidenced — tech.co (Dec 2025) reports the limited free plan was discontinued in 2025, leaving only a 30-day free trial pricing page ↗
- Regulatory
- Security and compliance certifications (SOC 2, ISO 27001, FedRAMP, GDPR/HIPAA posture) were NOT verified in this session and no claim is made. SAML-based SSO is evidenced only at the Enterprise tier. G2's pricing page states recent licensing changes require all editors to hold paid licences, a material TCO change from the historic free-collaborator model; the effective date and exact terms could not be verified. Corporate public/private status was not verified.
- Official website
- https://smartsheet.com ↗
- Last verified
- 31 Aug 2026
Compare
Head to head
Category context
- This platform52
- Category leader62
- Category average43
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