Head to head
Act! CRM vs Zoho Sign
Both platforms are scored with the same methodology and the same category rubric. Nothing on this page is influenced by advertising.
36/100 | 63/100Higher score | |
|---|---|---|
| Category rank | #5 | #3 |
| Confidence | High confidence | High confidence |
| External Reputation | 71 | 74 |
| AI Authority | 6 | 30 |
| Web Authority | 11 | 88 |
| Expert Assessment | 48 | 63 |
| TOP10 User Score | — | — |
| Pricing | USD $30/user/month (Act! Advantage Standard, billed annually) · free tier: 14-day free trial, no credit card required; no permanent free plan | USD $10 per user per month (Standard) — corroborated only by vendor-supplied listings on G2 and Capterra · free tier: Free 14-day trial with no credit card required; Free plan for a single user with 5 envelopes per month, signature workflows, reminders, Zoho cloud DSC signing, audit trail, cloud storage import/export and mobile/desktop apps |
| Pricing model | Subscription (per user per month, billed annually) with metered add-ons | Subscription (per user) with credit-based metering for premium actions, plus a commitment-free API/envelope plan |
| Best for | Small businesses and solo operators of roughly 1-25 seats that need deep, highly customizable contact history plus bundled email marketing at a low per-seat price, especially insurance, financial services or manufacturing firms wanting custom industry tables, and existing Act! desktop customers with large legacy databases or a genuine on-premises requirement. | Organizations already standardized on Zoho One or Zoho CRM, and cost-driven SMBs leaving DocuSign with predictable, mostly email-based signing volume; also credible for regulated life-sciences teams needing 21 CFR Part 11 / Annex 11 controls at a lower seat price, provided they budget for credits. |
| Avoid if | Your workflow depends on rock-solid Outlook/email synchronization, you need month-to-month flexibility or the ability to scale seats down freely, you expect phone support included at the base price, or you require published enterprise pricing and a verified uptime SLA. | You need guaranteed fast support on lower tiers, run a Microsoft-centric stack dependent on Office 365 integration, require heavy visual/template formatting or image placement in forms, are under 10 users but need white-labelled custom-domain signing, or need a firm all-in cost for high-volume API/QES usage that is credit-metered. |
| Markets | SMB, Solo operators, Small teams (1-25 seats), Insurance, Financial services, Manufacturing | SMB, Mid-Market, Enterprise, Individuals and professionals, Developers, Life sciences and healthcare |
| Founded | 1987 | — |
| Headquarters | Scottsdale, Arizona, United States | — |
A higher TOP SCORE means more of the evidence favours that platform on this methodology — it is not a recommendation, and it does not account for your specific requirements. Advertisers are never declared the winner of a comparison.