Head to head
Hiver vs Confluence
Both platforms are scored with the same methodology and the same category rubric. Nothing on this page is influenced by advertising.
44/100 | 66/100Higher score | |
|---|---|---|
| Category rank | #7 | #1 |
| Confidence | High confidence | High confidence |
| External Reputation | 84 | 83 |
| AI Authority | 5 | 71 |
| Web Authority | 16 | 33 |
| Expert Assessment | 66 | 66 |
| TOP10 User Score | — | — |
| Pricing | USD $25 per user/month (Growth, annual) or $35 monthly · free tier: 7-day free trial on the Elite plan, no credit card required; accounts suspended at trial end unless upgraded (reactivation within 7 days) | Standard $5.16 per user (G2 block labelled "Pricing provided by Confluence"; billing period and currency not verified) · free tier: Free plan available; G2's vendor-supplied block lists it at 10 users |
| Pricing model | Subscription | Subscription (per-seat), with a free tier |
| Best for | A 5–50 person support, finance, IT or HR team standardised on Google Workspace with predominantly email volume, wanting shared-inbox discipline, SLAs and AI drafting without retraining staff on a separate console, and able to commit annually at Pro. | Organisations already running Jira that have a dedicated admin or documentation owner to enforce space naming, hierarchy and permission conventions, and that need governed, versioned, permissioned internal documentation — including regulated or large enterprises wanting self-hosted Data Center deployment. |
| Avoid if | You need full issue tracking or engineering-grade ticket workflows, have fewer than 5 agents (penalised by seat increments), require monthly billing flexibility, need Customer Intelligence or AI Insights working on day one, or run high-volume voice where the per-seat add-on plus per-minute overage compounds. | You are a small team with no dedicated admin, your primary requirement is fast forgiving search across a large corpus, you are Microsoft-centric, you want a lightweight minimal writing surface, or you are budgeting on headline seat price without modelling marketplace app spend. |
| Markets | SMB, Mid-Market, Support teams, Finance teams, IT/ITSM teams, HR teams | SMB, Mid-Market, Enterprise, Software & IT teams, Product and project teams |
| Founded | — | — |
| Headquarters | — | — |
A higher TOP SCORE means more of the evidence favours that platform on this methodology — it is not a recommendation, and it does not account for your specific requirements. Advertisers are never declared the winner of a comparison.