Head to head
Confluence vs Document360
Both platforms are scored with the same methodology and the same category rubric. Nothing on this page is influenced by advertising.
61/100Higher score | 57/100 | |
|---|---|---|
| Category rank | #2 | #3 |
| Confidence | High confidence | High confidence |
| External Reputation | 83 | 86 |
| AI Authority | 57 | 40 |
| Web Authority | 33 | 23 |
| Expert Assessment | 62 | 71 |
| TOP10 User Score | — | — |
| Pricing | Standard $5.16 per user (G2 block labelled "Pricing provided by Confluence"; billing period and currency not verified) · free tier: Free plan available; G2's vendor-supplied block lists it at 10 users | Not published · free tier: 14-day free trial with all features unlocked, no card required; no free-forever tier |
| Pricing model | Subscription (per-seat), with a free tier | Custom |
| Best for | Organisations already running Jira that have a dedicated admin or documentation owner to enforce space naming, hierarchy and permission conventions, and that need governed, versioned, permissioned internal documentation — including regulated or large enterprises wanting self-hosted Data Center deployment. | Mid-market and enterprise teams with a budget holder, a compliance requirement (SOC 2, ISO 27001 or data residency), a dedicated docs owner, and the need to run several knowledge bases at once — a public product help centre plus a private internal handbook — especially when migrating off Confluence, SharePoint or scattered Word/PDF files. |
| Avoid if | You are a small team with no dedicated admin, your primary requirement is fast forgiving search across a large corpus, you are Microsoft-centric, you want a lightweight minimal writing surface, or you are budgeting on headline seat price without modelling marketplace app spend. | You need to know the price before talking to sales, are a startup or small team on a fixed budget, need draft-stage version control and branching before publication, expect the AI chatbot and screen-capture tooling in the base price, or need an editing portal in a language other than English, French, Portuguese or Spanish. |
| Markets | SMB, Mid-Market, Enterprise, Software & IT teams, Product and project teams | Mid-Market, Enterprise, SaaS, IT & Consulting, Finance, Healthcare, Education, Manufacturing |
| Founded | — | — |
| Headquarters | — | — |
A higher TOP SCORE means more of the evidence favours that platform on this methodology — it is not a recommendation, and it does not account for your specific requirements. Advertisers are never declared the winner of a comparison.