Head to head
monday CRM vs Act! CRM
Both platforms are scored with the same methodology and the same category rubric. Nothing on this page is influenced by advertising.
38/100Higher score | 36/100 | |
|---|---|---|
| Category rank | #9 | #5 |
| Confidence | High confidence | High confidence |
| External Reputation | 58 | 71 |
| AI Authority | 8 | 6 |
| Web Authority | 25 | 11 |
| Expert Assessment | 67 | 48 |
| TOP10 User Score | — | — |
| Pricing | USD $12/seat/month billed annually (Basic; list $18 monthly) · free tier: None — 14-day trial only; nonprofits may qualify for free or discounted access | USD $30/user/month (Act! Advantage Standard, billed annually) · free tier: 14-day free trial, no credit card required; no permanent free plan |
| Pricing model | Subscription (per seat, tiered; AI credits bundled) | Subscription (per user per month, billed annually) with metered add-ons |
| Best for | SMB teams of 3–40 in professional services, marketing/creative agencies, real estate or IT services that want a visually driven, self-configurable pipeline running within days — especially teams already on monday work management. Budget for Pro at $28/seat/mo, not the $12 headline. | Small businesses and solo operators of roughly 1-25 seats that need deep, highly customizable contact history plus bundled email marketing at a low per-seat price, especially insurance, financial services or manufacturing firms wanting custom industry tables, and existing Act! desktop customers with large legacy databases or a genuine on-premises requirement. |
| Avoid if | You are a solo founder or two-person team (3-seat minimum), need mass email or sequences on a budget, depend on responsive vendor support, require a permanently free tier, must fully disable AI assistants for client confidentiality, or are a large enterprise wanting proven CRM depth, HIPAA outside a quote-only tier and published pricing. | Your workflow depends on rock-solid Outlook/email synchronization, you need month-to-month flexibility or the ability to scale seats down freely, you expect phone support included at the base price, or you require published enterprise pricing and a verified uptime SLA. |
| Markets | SMB, Agencies, Mid-market, Enterprise (marketed, adoption unproven) | SMB, Solo operators, Small teams (1-25 seats), Insurance, Financial services, Manufacturing |
| Founded | — | 1987 |
| Headquarters | Tel Aviv, Israel (Trustpilot lists a United States contact address) | Scottsdale, Arizona, United States |
A higher TOP SCORE means more of the evidence favours that platform on this methodology — it is not a recommendation, and it does not account for your specific requirements. Advertisers are never declared the winner of a comparison.