Head to head
New Relic vs Grafana Cloud
Both platforms are scored with the same methodology and the same category rubric. Nothing on this page is influenced by advertising.
51/100 | 60/100Higher score | |
|---|---|---|
| Category rank | #3 | #1 |
| Confidence | High confidence | High confidence |
| External Reputation | 70 | 77 |
| AI Authority | 41 | 69 |
| Web Authority | 25 | 23 |
| Expert Assessment | 67 | 61 |
| TOP10 User Score | — | — |
| Pricing | $0.40/GB beyond the free 100 GB (original ingest); $0.60/GB Data Plus. Core users $49/user; Standard full platform $10 first user then $99/additional user (max 5). The Standard edition list price itself is not published (CTA: 'Get Standard Pricing'). · free tier: 100 GB data ingest/month, one free full platform user, unlimited basic users, 50+ capabilities, 500 synthetic checks, at least 8 days data retention, no credit card required; at 85% of the free ingest you receive an email and onscreen upgrade prompt | Pro from $19/month + usage (8x5 email support; 13-month metrics retention, 30 days logs/traces/profiles/k6) · free tier: Free, "always free": all Grafana Cloud services with limited usage, community support, 14-day retention for metrics, logs, traces, profiles and k6; includes 10k active metric series, 50 GB logs, 50 GB traces, 50 GB profiles, 50k RUM sessions, 100k API + 10k browser synthetic executions, 500 k6 virtual user hours, 3 active users |
| Pricing model | Usage-based (data ingest + user seats + Advanced Compute), with a perpetual free tier | Freemium plus usage-based metering (platform fee + per-meter usage, with tiered volume discounts) |
| Best for | Mid-market and enterprise engineering orgs with 5+ engineers consolidating several point tools, especially container/Kubernetes and autoscaling estates, that have a FinOps owner for ingest governance from day one. | Engineering-led teams already invested in Prometheus, OpenTelemetry, Loki or self-hosted Grafana who want the same stack managed without re-instrumenting, have at least one person fluent in PromQL/LogQL, and either fit the free tier's 14-day retention or want to tune each cost meter individually instead of paying per-host APM pricing. |
| Avoid if | You need a hard spend cap or a published self-serve price, run verbose high-volume low-value telemetry, are a small team just above 100 GB with no negotiating leverage, or need month-to-month flexibility without a ~20% PAYG premium and annual-commit termination terms. | You are thinly staffed or non-technical and need turnkey monitoring, need enterprise SSO/granular RBAC/a contractual SLA without justifying $25,000 a year, require 24/7 or phone support on a self-serve budget, need predictable flat-rate budgeting, or need long retention on a free or minimal plan. |
| Markets | SMB, Mid-Market, Enterprise, DevOps/SRE teams, Regulated buyers (FedRAMP Moderate, HIPAA via Enterprise + Data Plus) | Startups, SMB, Mid-Market, Enterprise, Public Sector / Federal |
| Founded | — | 2014 |
| Headquarters | — | New York, USA |
A higher TOP SCORE means more of the evidence favours that platform on this methodology — it is not a recommendation, and it does not account for your specific requirements. Advertisers are never declared the winner of a comparison.