Head to head
Uptrace vs New Relic
Both platforms are scored with the same methodology and the same category rubric. Nothing on this page is influenced by advertising.
25/100 | 51/100Higher score | |
|---|---|---|
| Category rank | #12 | #3 |
| Confidence | Medium confidence | High confidence |
| External Reputation | — | 70 |
| AI Authority | 10 | 41 |
| Web Authority | 16 | 25 |
| Expert Assessment | 61 | 67 |
| TOP10 User Score | — | — |
| Pricing | From $0.075/GB ingested (Cloud); $39/month self-hosted Starter (up to 50 GB/day) · free tier: Community Edition self-hosted $0 forever (14-day retention); Uptrace Cloud free up to 50 GB and 5,000 timeseries per month; 14-day trial with 1TB and 100k metrics, no credit card | $0.40/GB beyond the free 100 GB (original ingest); $0.60/GB Data Plus. Core users $49/user; Standard full platform $10 first user then $99/additional user (max 5). The Standard edition list price itself is not published (CTA: 'Get Standard Pricing'). · free tier: 100 GB data ingest/month, one free full platform user, unlimited basic users, 50+ capabilities, 500 synthetic checks, at least 8 days data retention, no credit card required; at 85% of the free ingest you receive an email and onscreen upgrade prompt |
| Pricing model | Usage-based (per-GB ingest) for Cloud; tiered subscription for self-hosted; free open-source edition | Usage-based (data ingest + user seats + Advanced Compute), with a perpetual free tier |
| Best for | Mid-size to large engineering teams already standardised on OpenTelemetry with large headcounts relative to data volume, EU data-residency obligations, and the in-house capability to self-host on ClickHouse — especially those running a deliberate cost-reduction migration off Datadog or New Relic. | Mid-market and enterprise engineering orgs with 5+ engineers consolidating several point tools, especially container/Kubernetes and autoscaling estates, that have a FinOps owner for ingest governance from day one. |
| Avoid if | You need 24/7 vendor support for production incidents, in-region US or APAC hosting, a completed SOC 2 attestation as a procurement gate, a substantial independent reference base, or RBAC/SSO without paying for a self-hosted tier. | You need a hard spend cap or a published self-serve price, run verbose high-volume low-value telemetry, are a small team just above 100 GB with no negotiating leverage, or need month-to-month flexibility without a ~20% PAYG premium and annual-commit termination terms. |
| Markets | SMB, Mid-market, Enterprise, Engineering/SRE teams | SMB, Mid-Market, Enterprise, DevOps/SRE teams, Regulated buyers (FedRAMP Moderate, HIPAA via Enterprise + Data Plus) |
| Founded | — | — |
| Headquarters | Moldova (site footer); EU data centres in Germany and Finland | — |
A higher TOP SCORE means more of the evidence favours that platform on this methodology — it is not a recommendation, and it does not account for your specific requirements. Advertisers are never declared the winner of a comparison.