FreshBooks

Cloud invoicing and books for solo service businesses

TOP SCORE™

58/100

#4 of 8 Accounting Software

High confidence

Score breakdown

What makes up this score

External Reputation80
  • 3 independent review sources
  • 6,540 third-party reviews counted
AI Authority48
  • 3 answer engines measured
  • cross-model consistency 0.78
Web Authority46
  • 20 web authority signals
  • average citing-domain authority 36.7
Expert Assessment46
  • 100% of the category rubric covered
TOP10 User Score
  • No approved user reviews yet

Explanation

Why FreshBooks ranks #4

FreshBooks ranks #4 of 8 accounting software with a TOP SCORE of 58.

The category leader scores 68, a gap of 10 points.

That is 0 points above the category average of 58.

Its strongest component is External Reputation at 80; its weakest is Expert Assessment at 46.

No usable evidence was found for TOP10 User Score, so that weight was redistributed across the components that are evidenced.

Generated from the recorded evidence behind this score, not from editorial opinion. How scoring works.

Score history

How the score has moved

5258 6.2

05010030 Aug1 Sept

External reputation

What third-party sources publish

SourcePublishedNormalisedReviewsLast checkedMethod
Capterra4.5/5904.5k30 Aug 2026permitted crawl
G24.5/59098131 Aug 2026permitted crawl
Trustpilot3.7/5741k31 Aug 2026permitted crawl

AI visibility

How answer engines treat this platform

EngineMentionRecommendationCitationAvg positionQueriesMeasured
claude sonnet 5 parametric92%50%0%3.61231 Aug 2026
claude sonnet 5 parametric60%15%0%4.32031 Aug 2026
claude grounded55%35%0%3.52030 Aug 2026
claude parametric60%30%0%4.62030 Aug 2026

Web authority

Citations and independent coverage

TOP10 users

What our users report

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Company information

The facts on file

Description
FreshBooks is cloud invoicing and small-business accounting software from a Toronto vendor, covering invoices, estimates, expenses, reports, payroll and payment acceptance in one platform. Plans are priced by billable-client count rather than seats or invoice volume, which makes it best suited to freelancers, consultants, agencies and trades billing by project, retainer or hour. G2 lists it as an all-in-one accounting and finance solution with English as the only supported language.
Headquarters
Toronto, Canada
Products
FreshBooks Lite, FreshBooks Plus, FreshBooks Premium, FreshBooks Select, FreshBooks Payroll (add-on), Advanced Payments (add-on), iOS and Android mobile apps
Markets
Freelancers, SMB, Agencies, Trades and consultants
Integrations
Accountant access (invite your accountant), Easy Switch data import (Select only), Credit and debit card payments, ACH bank transfer, Apple Pay, Google Pay, Buy Now, Pay Later
Pricing
USD $23.00/mo (Lite, 5 billable clients) · free tier: No free plan; 30-day free trial plus a stated full refund available within 30 days of purchase pricing page ↗
Regulatory
FreshBooks states it uses industry-standard SSL and encryption, but that is a marketing claim: no SOC 2, PCI DSS or ISO 27001 attestation was found on any page retrieved, and no financial-services licensing disclosure exists for the payments product. FreshBooks Payroll is sold as an add-on but the underlying provider, state coverage and tax-filing guarantees are unpublished. Card processing rates, Capterra's review count and any BBB record are unverified.
Last verified
31 Aug 2026

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Head to head

Category context

  • This platform58
  • Category leader68
  • Category average58
See the full Accounting Software ranking →

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