Setmore
Booking-page-first appointment scheduling with payments for small teams
Score breakdown
What makes up this score
- 3 independent review sources
- 4,458 third-party reviews counted
- 1 answer engines measured
- cross-model consistency 1
- 4 web authority signals
- average citing-domain authority 35
- 100% of the category rubric covered
- No approved user reviews yet
Explanation
Why Setmore ranks #6
Setmore ranks #6 of 14 scheduling & booking with a TOP SCORE of 53.
The category leader scores 66, a gap of 13 points.
That is 5 points above the category average of 49.
Its strongest component is External Reputation at 87; its weakest is Web Authority at 16.
No usable evidence was found for TOP10 User Score, so that weight was redistributed across the components that are evidenced.
Generated from the recorded evidence behind this score, not from editorial opinion. How scoring works.
Score history
How the score has moved
61 → 53 ↓8.0
External reputation
What third-party sources publish
| Source | Published | Normalised | Reviews | Last checked | Method |
|---|---|---|---|---|---|
| G2 ↗ | 4.5/5 | 90 | 270 | 31 Aug 2026 | permitted crawl |
| Trustpilot ↗ | 4.9/5 | 98 | 3.2k | 31 Aug 2026 | permitted crawl |
| Capterra ↗ | 4.6/5 | 92 | 959 | 31 Aug 2026 | permitted crawl |
AI visibility
How answer engines treat this platform
| Engine | Mention | Recommendation | Citation | Avg position | Queries | Measured |
|---|---|---|---|---|---|---|
| claude sonnet 5 parametric | 33% | 8% | 0% | 5.0 | 12 | 31 Aug 2026 |
Web authority
Citations and independent coverage
- Setmore Support31 Aug 2026
- G231 Aug 2026
- Trustpilot31 Aug 2026
- Capterra31 Aug 2026
TOP10 users
What our users report
No published reviews yet. Reviews are moderated before they appear and are never removed at a business's request.
Company information
The facts on file
- Description
- Setmore is an online appointment scheduling platform built around a customizable, branded Booking Page that lets customers self-schedule and pay without calling or emailing. It bundles team calendars, email/SMS reminders, online and in-person payments (Square, Stripe, PayPal, LawPay, Tap to Pay) and a branded mobile app. It targets solo practitioners, freelancers and small service businesses, with a free tier for up to four users and a low-cost Pro plan.
- Category
- Scheduling & Booking
- Products
- Setmore online scheduling (Free plan, up to 4 users), Setmore Pro (unlimited users, SMS reminders, 2-way sync, API, HIPAA/BAA), Branded Booking Page, Branded customer mobile app, Setmore Health (HIPAA compliance, Pro tier), Live Receptionist add-on ($99/month, US only), Enterprise custom booking system (unpriced)
- Markets
- Freelancers, SMB, Mid-market, Enterprise (custom, unpriced), Service providers
- Countries
- Global (Live Receptionist add-on restricted to United States)
- Integrations
- Google Calendar (2-way sync on Pro), Reserve with Google, Facebook 'Book Now', Instagram 'Book Now', Wix, Weebly, WordPress, Square, Stripe, PayPal, LawPay, Mailchimp, HubSpot, Google Analytics (GA4)
- Pricing
- $12 per user/month billed monthly (Pro) · free tier: Free — $0 per user/month for up to 4 users: unlimited appointments, payments, branded Booking Page, branded mobile app, email reminders and confirmations, integrations, iOS/Android apps, team collaboration, 24/7 human support pricing page ↗
- Regulatory
- HIPAA compliance with a signed BAA is a Pro-tier item only (Setmore Health); the Free tier carries no HIPAA coverage, so healthcare buyers cannot use it compliantly. No SOC 2, ISO or PCI certification is published on the pricing page. The Live Receptionist add-on is available in the US only. Payment handling is delegated to Square, Stripe, PayPal and LawPay.
- Official website
- https://www.setmore.com ↗
- Last verified
- 31 Aug 2026
Compare
Head to head
Category context
- This platform53
- Category leader66
- Category average49
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