Constant Contact
All-in-one small-business email, social, SMS and event marketing
Score breakdown
What makes up this score
- 1 independent review sources
- 7,431 third-party reviews counted
- 1 answer engines measured
- cross-model consistency 1
- 1 web authority signals
- average citing-domain authority 35
- 100% of the category rubric covered
- No approved user reviews yet
Explanation
Why Constant Contact ranks #8
Constant Contact ranks #8 of 8 email marketing with a TOP SCORE of 41.
The category leader scores 66, a gap of 25 points.
That is 13 points below the category average of 54.
Its strongest component is External Reputation at 82; its weakest is AI Authority at 5.
No usable evidence was found for TOP10 User Score, so that weight was redistributed across the components that are evidenced.
Generated from the recorded evidence behind this score, not from editorial opinion. How scoring works.
Score history
How the score has moved
54 → 41 ↓13.6
External reputation
What third-party sources publish
| Source | Published | Normalised | Reviews | Last checked | Method |
|---|---|---|---|---|---|
| G2 ↗ | 4.1/5 | 82 | 7.4k | 31 Aug 2026 | permitted crawl |
AI visibility
How answer engines treat this platform
| Engine | Mention | Recommendation | Citation | Avg position | Queries | Measured |
|---|---|---|---|---|---|---|
| claude sonnet 5 parametric | 8% | 0% | 0% | 8.0 | 12 | 31 Aug 2026 |
Web authority
Citations and independent coverage
- G231 Aug 2026
TOP10 users
What our users report
No published reviews yet. Reviews are moderated before they appear and are never removed at a business's request.
Company information
The facts on file
- Description
- Constant Contact is an all-in-one small-business marketing platform built around email, adding social posting, social/Google ads, SMS, ecommerce and event registration within the same subscription. It targets first-time marketers, small businesses, nonprofits, multi-location teams and agencies, with live 1:1 onboarding and phone/chat support as a stated part of the product. Pricing starts at $12/month for 500 contacts and scales with stored contact count on every tier.
- Category
- Email Marketing
- Headquarters
- Waltham, Massachusetts, United States
- Products
- Lite plan, Standard plan, Premium plan, Multi-Account plan, SMS Marketing add-on (US only), Inbox Preview add-on, Social Ads Manager / Google Ads Manager, Event registration & payments, Campaign Builder
- Markets
- SMB, Nonprofit, Agencies, Multi-location teams, Higher education, Real estate, State & local government, Franchises
- Countries
- United States, United Kingdom
- Integrations
- Google, Microsoft, Facebook, Instagram, LinkedIn, Canva, Vimeo, Zapier, Shopify, Eventbrite
- Pricing
- $12/mo (Lite, monthly) or $10.20/mo billed annually, at 500 contacts · free tier: Free trial, no credit card required; 30-day money-back guarantee. A permanent free plan was not verified on the vendor site. pricing page ↗
- Regulatory
- SMS marketing is restricted to US customers per the vendor's own plan table. A 30-day money-back guarantee is governed by published terms at go.constantcontact.com/legal/terms/money-back-guarantee, and an accessibility line (877-358-5969) is published on the pricing page. A BBB profile exists for Constant Contact, Inc. of Waltham, MA; its contents were not retrieved and no findings are claimed.
- Official website
- https://www.constantcontact.com ↗
- Last verified
- 31 Aug 2026
Compare
Head to head
Category context
- This platform41
- Category leader66
- Category average54
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